Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
A fairly large camera with a bad microphone and inconvenient located light switch. For your money will go away!
Came in 7 days, the quality is excellent
Товар шёл 2 месяца. Качество соответствует фото. Все работает. Картинка норм .
It took longer than expected 20 days but looks very good quality, wine very well protected, the truth I recommend for the price you have.
Really good camera this is the second one i buy. The best bufget camera without autofocus out there. I rexcomend it.
Камера приехала очень быстро, забрала на почте, трек полностью отслеживался. Запаковали камеру крайне хорошо. По качеству: оформление на 5+, есть крепление на штатив и на экран, лампочки горят (сзади есть выключатель), фокусировка возможна вручную (покрутить саму камеру), подключилась простым всовыванием в порт ноута. качество картинки для обывателя отличное, звук чёткий
Good camera quality, very firm and arrived super fast.
Excellent, equal to description, fast shipping
The order came for 4 days, the price-quality ratio is just perfect, nothing is better in this price segment on the market, thanks to the store for the sociability and for quality. I advise everyone of this seller and the goods)
Super satisfied, and tested webcams of friends and family much more expensive around 30 or 40 € and are much worse than this and listen very well.
товар пришел очень быстро! спасибо продовцу. по поводу работы отпишусь попозже!
Everything came fast enough. The camera met my expectations. In the parcel was such a small gift. Thank you sender. Why 4 stars, not 5? The answer is simple: this is the first review, immediately after training, after using the camera, I can add a review.
Cameras for their price are canceled, went to school for the organization of a remote, the first batch with honor survived in a 2-month marathon, a daily job in the city. Thank you.
The product arrived super fast, 3 weeks
Webcam arrived and works perfectly as expected. Delivery was very fast and still come with a souvenir together to found very fofaaaaaaaa.
Excellent camera for your money. The only negative is traces of glue. In general, the device is excellent. The truth is not quite clear why need illumination, as it lights badly, and blind-blind (good it turns off). The picture quality is good. Because of the pandemic, the webcams in the network stores at the house took off in price. For this money it is one of the best options. Surprised that the focus of the camera is adjusted into a manual, swivel lens.
Very well packed. Works just after connection to usb port on windows pc. So far so good.
In 3 weeks the parcel came, was afraid to take because of the fact that it may be incompatible with win 10 Pro. The webcam connected via USB, waited 30 seconds, everything works fine + a nice gift from the store In general, the camera is 100% satisfied, I have with win 10 pro compatible
The price is very good… Product quality is excellent and very fast, received in 23 days! This is the second webcam buy, so recommend to everyone, so the product, as the store!
this product is good quality, the packaging is good for the safe of product, i add more comment after testing
The camera feels good quality, it's not 1080 and made in less than can't be turned but for the price it's pretty good
Delivery to Krasnoyarsk was about a week and a half, maybe a little less, which pleasantly surprised. I took a webku for a stream and quality for such money is just super, so order without doubt)
Your money is definitely worth it, but if you plan to stream in a room without light, get ready to buy lamps, Bo without light this camera works in 30 fps, if not less less you And so the camera is worth its money. Recommend!!!
Still not tested, but has a great camera. The store sent very fast and came under a month in Rio de Janeiro.
Excellent, I'm on time, everything as it says in the description, very satisfied, now to try, highly recommended.
A good webcam for such a price. Already 2 ordered, as the first broke and ordering another camera for 4 $ cheaper received a terrible disappointment due to quality.
For its price, the camera is norms. Everything came in less than two weeks.
Very nice thanks.
The order came very quickly ordered 13.11.20 took from the Mail 29.11.20 camera for its money normal you can use the truth is on picture interference, but this can probably be established in the settings. Resolution HD 1080p by FPS unsure whether there is 60 fps but the picture is smooth, the camera keeps normally on the monitor, there is also a tripod mount. If there is more amount buy another if not then this one. With the store did not communicate sent quickly packed well another gift put.
Отличное качество съёмки
Excellent camera and microphone are very good
Ótima
The camera came for 12 days) Everything works) Came another red thing (I do not know what it is), apparently in honor of the new year) Trivia, but it's very nice to get not only the order itself, but also an unexpected addition)
The camera came very quickly to Moscow, less than a week. Everything is packed correctly, not Meato is not broken, the camera checked everything works. Quality is expected for this price) in general, the purchase is satisfied. Plus, the store placed in the package some other gift, which is what it is and why-it's not clear) photo attached.
It came quickly 8 days before the Kursk region, everything is whole, but the image is a little soap drive this defect or these cameras all so shoot!