Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
perfecto ha llegado súper rapido en un plazo de 2 semanas. Es tal cual la descripción. Recomiendo este vendedor
Came for 2 City Rosibravya to get the svidko, setting up through the phone, all pratsiu Rozedina is normal Goods zadoveniy
The camera came quickly, weeks 2 on the Canary Islands. Very satisfied. It is convenient for controlling the child. We use the icsee application. it did not work with YouSee. We do not put the car tracking, otherwise the camera goes aside. Thank you!
Packed well. In two boxes. Nothing's broken. The camera works.
I arrive in less than 1 month. Good quality.
Purchased goods are delivered within 75 days after purchase. This is the first parcel I received via NL Post shipping service, all other shipments through this service were not delivered to me. The dealer guaranteed me delivery and was very attentive and sociable. Everything corresponds to the description on the page and looks good. I did not have time to mount it yet, but I will definitely leave a review after commissioning. Includes power adapter, SD memory card and camera mount for wall mounting.
Arrived today after almost 3 months I have yet try
The camera really liked. Quite convenient setting.
Came in a month in the Saratov region With переди inserted flash drive and there is a button press. On the other hand, a power cord is inserted and a speaker with two third-party ties. He's watching the moving target himself. And when nothing happens to him for a long time, he gets bored and starts looking up, like there's something going on. And requires $5 extra for storing video in the cloud. Everything works. Even from Power Bank
Delivery to Tashkent took 75 days, everything was tracked, packed reliably in a firm box and she did not crumble at all, took home to see if she was in the middle of of of I did not immediately understand that what, because. I did not want to connect to home WiFi, in the end I did reset and everything quickly connected, the user's instruction in English and in principle everything is clear, I made all the necessary the which downloaded on the QR-code from the bottom side of the camera itself, many interesting functions are there, I think I will take more, the store and recommend it!
Connected quickly. Works through the app.
The camera came in 2 months, it works. the truth with the flash drive has not tried yet.
later test
Antennas all three are not real-it's sad. Last time I ordered from three antennas, one was real. Now put on the board of the camera antenna-стеклотексталитовую board with an etched antenna on it is a shortened option. I would like a normal antenna, the range of work WI-FI is important to me. I'm soldering my antenna.
Thank you very much for the goods bought 11.11 for 5 bucks really cool
Thank you so much!! I like everything! Installation is very simple, the application is good) video quality is good. Follow the child very much Convenient when he sleeps, and I do things))
The camera looks pretty good in terms of quality and price I compared it to other vendors and this it's the best price I got I recommend everyone a hello.
Va perfect I recommend this store
Loved the product. Excellent winner. Congratulations!
All norms. Adjustable Lego. Unless a long response and buffering when you open the app after Idle
до Иркутска доехала за 10 дней. наверное ещё одну закажу