Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Everything works well
Excelent , works fine on Phone 7
Shipping fast.
Polecam :)
Great thing in addition to the phone, if you watch the video in the headphones and the phone is discharged and you need to put it on charging. Works. It came quickly
Received for 20 days, everything works!)
On my surprise it works! Despite such a small price-the goods are excellent. I have 7 iPhones and I have never needed such a device for charging and headphones. I'll see how long it will work, but I think that it will be faster to charge the phone (this is also so logical why). At the bottom of the phone is a little uncomfortable to hold, but it does not interfere much, if you watch some video or something. The main thing is that the goods came and I'm happy with them, I advise
Thank you !!
Until now works! Like, saw some functional reviews to say that left but the price loved!
It arrived in Chile in 3 weeks app, too fast and it's just like it's in photo 10/10!
Ordered two. A came running smoothly, the other not. But is good.
Product really good quality and good recommend on the product and the store
As shown in the description. I tried 1 and it works. Then I'll try the others but at the moment everything is right.
Everything works!!!!
Received the order, the delivery was long, the store extended the protection, thank you! Everything works, I'm happy with the purchase! Recommend!!!
Just like the picture and I checked it works perfectly!
Ordered on December 28, and on January 15 already received. Tracking was only China, came in a small bag. I checked work, how long time will serve will show (then I'll add a review). They did not communicate with the store.
Its work perfectly. Satisfied. Recommended...
It seems to work, but then we'll see
The goods came in excellent condition and very quickly.
He has arrived and is in perfect condition.
It's been 3 weeks. Everything works on iPhone 11, looks neat
It is not Purple, but a rose gold. But it works fine.
Towar przyszedł dość szybko. Jest zgodny z opisem i wygląda jak na zdjęciach. Wszystko w porządku. Polecam tego sprzedawcę :)
Так же пришёл быстро, всё работает отлично! Продавца рекомендую!
I got twisted but otherwise the same as the picture. I find it very useful to be able to charge the mobile while listening to music even though that breaks the battery.
Very well, according to the description, works well
Крутой переходник, работает,пока незнаю сколько отслужит, а так 5 звезд
Good
oh sad same pin :( Want a round pin
I can not check the working capacity, accidentally ordered to the address of parents, I will see it only in the summer ((
Delivery top! Arrived in condition!
Wszystko dobrze i dziala mimo tego mial byc fioletowy a przyszedl miedziany ale pozatym wszystko okej
Its working
Very useful in use, came in a compact package, the adapter itself is firmly and securely connected to the phone
Works properly