Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
PRODUTO sensacional , muito bem embalado . detalhes super perfeitos. Veio muitoooo rápido.
Very nice, very fast shipping 16 days approx
It's perfect.
Excelente
Очень хорошее качество, рекомендую. Ноги отсутствуют, но и так супер. Доставка быстрая, dpd
100%!!!!!!
just like in a picture , super good quality , highly recommend !!!
it very good quality
It's a beauty, it fascinated me, I recommend the store
Very fast shipment (6 days to S.Korea) and very good quality of the product. I gave this as a present to my girlfriend and she loved it. Very cute and similar with the real baby yoda in madalorian. Best quality for this price. Don’t hesitate to buy!!!!
The product arrived smoothly and quickly very good experience equal to the description
Fast delivery to excellent quality child satisfied
I bought it on July 27th and it arrived today August 6th, fast everything, but in the transfer it suffered a blow, it's solvable anyway.
looks great even better than described extremely fast delivery
Very cool toy, corresponds to the description. No bad smell. Came in 2 weeks! The order is satisfied, the children are happy
sensacional como descrito
sensacional
Although the goods are badly sewn on the gate, and the box came broken, the grogu itself looks great. I also immediately notice that in the box it is not worth it, maybe because of the damage, and maybe not especially designed.
It's beautiful! It came very fast. Maybe 2 weeks, looks great and good quality.
Very good Teddy. The description corresponds and very beautiful. Very well packaged. I delay 9 days to arrive in Chile. Fast and safe
Excellent product, came super fast to my country in 10 days, I recommend 100%, congratulations to the Tienda.
It's beautiful! It comes very well wrapped, with bubbles, came very fast, the bad thing is that their eyes come scratched, has no feet, for those who wanted to know.
Chegou bem! Valeu a compra.
It is perfect, thanks
Ship to thailand in 20 day so fast
hermoso
Wife is happy, the cat is in shock) everything is fine! The shipping speed is incredibly fast
Excelente !!! Se demoró muy poco 3 semanas aprox a chile !! Excelente producto
It's beautiful very happy!
Super fast shipping I arrive in record time my daughter is very happy
llegó muy rápido y en perfecto estado
It's beautiful I charm detail k doesn't have feet haha and doesn't make any sound but it's lovely thanks
the plush was packed very well, 3 or 4 layers of bubble wrap! the item it self is very high quality. shippment took about 3 weeks. highly recommend :)
Very beautiful! I loved!
Professional and fast shipping. The grogu is perfect Q charms kids and adults.
muy bueno él producto venia muy bien protegido sin problemas. en llegar se demoro súper poco menos de lo que se suponía que debería llegar quede muy contenta y mi hijo mas ya que lo espera con ancias
Everything in order
Great store highly recommended I will keep buying here arrived one day before the estimated date thank you
The toy came quickly. The only thing-there was a little bruised head on transport, but not scary, a couple of days in the sun and everything is fine Purchase is completely satisfied