Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Nice product. Arrived in Germany in 20 days.
beautiful bread, i love it. bought as a gift for someone dear, i hope they will as enchanted with it as i am.
My friend really liked it
Pillow fire!! The print is very similar to the real one, just super) for a long time doubted, reading the reviews, someone writes that it is badly clogged, someone that the print is not very. Now I can see that she is what she wanted to see. I sit looking at her and smile, very much raises the mood)) size 80 cm. Perfect. Came for 9 days to St. Petersburg
If me was become zamówiłabym such 100
The pillow is cool. But the reverse side is the same. And so everything, as in the picture. The quality is good, the fabric is dense, velvety, pleasant to the touch. I went a little more than a month. I bought it as a gift. Thanks to the store for the good item.
Very soft like real
Awesome product as described. So realistic. arrived super fast too!
Soft and equal to the photo
Very cool pillow. Shipping to Poland in two weeks. Recommend
Ordered on February 15, received on March 10. Packed in a bag. The pillow is awesome, pleasant to the touch, soft, the seams are even, the threads do not stick out. Bought 60 cm, for 690R. I bought it in the store sintipuh (we have 100g 140R), I added it to the pillow, so that it was denser. I'll give the guy a birthday) I'm delighted with the pillow!) Inst anya368
Thr pillows are as described and perfect quality. We are very satisfied, thank you
I love it it’s great
Nice pillow. The picture is quite realistic, but on the sides is white. Filled moderately, but enough, stitched well, there is a zipper, so who does not have enough filler-you can complement. It's full of synphinome. Delivered quite quickly, sent within the first hours, which even surprised. Packed well, reliably. In general, everyone was satisfied
Got the order on time. The order is satisfied.
Looks like in the description, delivery 2 months. Usual cover, filler cheap sintepon combed. But from the pluses that you can in fact easily replace yourself
Great baton. I liked the girl!)
The photo looks very realistic, but really worse. Stuffing you want to add. But not bad at all. Fabric with pile, pleasant touch.
The batting can be opened and added from behind. It looks surprisingly real and delicious.
Prizol
Nagyon szuper! Jó AZ anyaga! A szállítással Nem Volt Gond! :)
The pillow is wonderful! Very convenient, with a zipper, you can wash and add a sintepon or other filler. Recommend!
Cool and appetizing
Delivery took approx 1 month. nice soft pillow I bought for my child.