Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Цена качество! Для начинающих в самый раз. Компактный, с чехлом. Рекомендую.
good
Binoculars are small. Everything came fine, it matches.
Perfect was the effort. Recommend it to. Thanks
Compliant product very good value for money
Parcel received on time and really well protected! Binoculars of very good quality! I recommend
Order came in 13 days! The track was tracked completely. Packed very well, all whole. Compact size and weight 179 gr. Looks decent, not cheap. Complete set on the photo. Approaches norms. For household purposes theater, travel, etc. Fit. I recommend the goods and the store. Thank you!
Very nice binoculars! I recommend!
Very fast shipping. This Binocular is absolutely fine. Thank you
Great product to description
For the price they are quite well without testing them are comfortable to carry in the backpack, they come well protected sent in 15 days
Aptox is here. 15 days I will test your effectiveness and comment on the product.
Received in two weeks, with tracking information. Very good presentation and perfectly protected by packaging. It's small but very practical, easy to carry. It comes with a wallet that can be put in a belt, pocket or backpack comfortably. You have to adjust it according to the procedure of the manual you bring, otherwise it doesn't work well. Perfect, sharp visibility at about 20m, lack to test for greater distances. The truth is, it surprises the quality for how small it is, it looks like toy. Excellent value for money. Recommended 100%.
Bought a child, increases well.
nice
Class bionocle.
Producer recommend the parcel reached all tracked the product of its money is not worth it does not luftit the regulator works
Good, working properly. reached well in time and in good packing.
Fantastic! very robust and good quality. The zoom level is very suitable and image quality is really sharp. very happy with the purchase! recommended
just like description, amazing mate finishing and good quality lens. comes with a small purse and cleaning cloth.
So quickly sent, and very good binoculars. wonderful packaging! All such a store! Well done!!! recommend! And by the way: a small gift-a napkin for glasses!
Sveiki. Siuntą gavau per 14 dienų. Supakuota puikiai. Žiūronai kokybiški, korpusas neslystantis, maloniai jaučiasi laikant rankose, sunkoki. Vaizdas aiškus. Pirkiniu esu patenkintas. Ačiū pardavėjui. Hello. I received the shipment within 14 days. Packed perfectly. The binoculars are of high quality, the body is non-slip, it feels comfortable to hold in hands, it is heavy. The picture is clear. I am satisfied with the purchase. Thanks to the store.
Small is beautiful. Nice thing!
Packed everything is wonderful. Very good, adjusts well.
The order was shipped together with other orders and came on time. The parcel is well packed and without damage. Binoculars were additionally protected from impacts in an unbreakable package, for which the store is special thanks. Attached napkin for optics. The product fully corresponds to the description. And, I think, it is useful in the theater, because it is very compact and convenient. Thank you. product and seller recommend.
Thanks, got everything right! Good store!
Just super. I wanted to give it to the child, but I'll keep it)))
Excellent thing. i liked my daughter.
Very good product very clear image corresponds to the description at 2000m easily.
Arrived in 10 days good packaging.
Binoculars are excellent, everything increases well. Even more interesting items in my VK * com/tacsquad Group Instead of the sprocket put a point!
Ordered 16.01.21. The store sent quickly. Track tracked, got it for 21 days. Quality externally and lenses at altitude. I took myself fishing. Small, comfortable. Sharpness adjusted quickly (although the eyes are different). I'll check on fishing, if that's wrong, I'll add a tip. For binoculars and delivery speed only +. I attach a photo for comparison through lenses binoculars.
The parcel came quickly. Good quality goods. Seller recommend.
Все соответствует описанию! Немного оказался миниатюрным в реальности, зато удобно для ношения в кармане рюкзака, для всей цены подойдет! Хорошо упакован, всё пришло в целости и сохранности, ничего не помялось! Имеет защитный чехол для ежедневного пользованя, переноски. Спасибо Продавцу и Магазину!!! Будем ещё тестировать!!!!