Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
The order came quickly enough, packed well, everything is whole. Everything works, the goods and the store is satisfied, I recommend.
Comfortable thing. But when connecting two or more devices slightly heated and smells like plastic.
Very good product up to 4A charge
The quality of the material leaves much to be desired, it charges perfectly, but in the bedroom I do not advise to put it as the cooling noise. In general, I am very pleased with the store and the goods.
In general, a good charger, the load holds, it is heated-in moderation, turns off from consumers when reaching a full charge. Shipping, freight is within reasonable. Only the fact that a copy came to me, apparently, or a display case, or-used, the case had numerous small scratches, but with the store, thank him, all decided, he made partial compensation, and I put in order-polishing)). Good luck to all, happy new year!!
Fast shipping and bue packed. It will be tested
Упаковка простая пупырка. В ходе доставки раздавили зарядное. Товар пришёл поломанный. Но спор не открывал, т.к. не смотря на поломку, зарядное работает. Также не порадовали показания при нагрузке, - они печальные. При нагрузке всего в 2А напряжение на выходе падает ниже 5 вольт и максимальная отдача от БП 1,7А. Даже при нагрузке в 1А он не выдаёт адекватных показателей. Боюсь представить, что будет если его нагрузить в заявленные 4А. Индикатор вольтажа и нагрузки безбожно врёт завышая показатели. Если будете заряжать несколько устройств одновременна, то ни в коем случае не оставляйте данное чудо-приспособление без надзора. Для скептиков в дополнительном отзыве выложу тест нагрузки другим прибором. Спасибо!!! Удачных продаж!
Good charging. Not fast, but this is not necessary when charging for the night. I buy the second one, since the first one is already missing
Works very well
I'm happy with the purchase. The timing is not delayed, the goods are working. All within the framework of waiting. Reliability time will show, but quality is credible.
good
Haven’t used the product yet but have received this item already and can’t wait to try.
All ports work. Less than it seems on the photo of the store
Great product works all
All as in the description, charges quickly if the phone supports fast charging function
Everything matches. Protested. It works normally. if a lot of units are charged, it charges longer. Well, the cable apparently depends. The bodies are not heated as with normal charging. I did not communicate with the store. There was no need. Sent quickly, came too quickly. 17 days. I'm happy. Seller recommend.
Everything is fine. Fast shipping.
perfect
Good working charging station
Delivery in Ukrainian-3 weeks. It looks very cute and high quality. Everything corresponds to the description, purchase is happy! It is very convenient to charge everything in one place. Fast charging is supported. When the gadgets are fully charged, the device turns off, the indicator goes off. Seller recommend
Works very well for the moment, nothing to complain about :)
I bought it for an unusual form, there are no comments. Printed out, connected the power cord (about 1.7 m), stuck with the smartphone, if the numbers do not envy, then the specified current strength is less than enough for one device. To Minsk, I got 44 days.
Very good quality, arrived quickly, serious store I recommend thank you very much
Good products
package came damaged. low quality
Contento con la compra, no ruidos, ni olores ni nada que la gente esta diciendo en las preguntas, perfecto para carga de dispositivos o mecanismos de carga de switch o audios, buen producto y buen vendedor, gracias!
Very good product.Inteligentní nabíječka. them Dobrá. Doporučuji.
Delivery to Moscow 12 days in the national team parcel!