Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Strap is very stiff but watch is nice. Can wear bracelets separately.
Thank you very good product
As described for the price you are worth it I give you a 10
Very cool produced I received a break bracelet
Beautiful & adjustable watche with 4 baslets. Well packed. Arrived in a month. Its too big for my hand i adjust it. Thanks to saller
Set very cute. Looks like the picture.
Great. Looks just like in the picture
Bem embalado, chegou rápido e veio até uma pulseira a mais, gostei muito!
Excellent watch and very beautiful. I'm super fast.
Delivery was in the area of the month. Of course, it can be seen that the watch is cheap, it was a little rubbed edge at the dial, but frankly, for such money, I do not even pay attention. The belt of course is a disgusting material, it almost does not bend, I think that it will last for a month of 2 constant socks, then it will break. Well, just to overdo it, until I bought a normal watch-will come off
Everything came whole, corresponds to the description and photo. The clock works properly
Arrived very fast, is very beautiful
Beautiful! They match the above even though the bracelets are not so good quality but look cute! (Not include box)
The clock does not look bad, everything else is garbage
The watch is very cute like the bracelets, the only drawback is that the insurance is silver when the watch is golden
Delivery almost 2 months, everything is fine
Excellent the most beautiful Mica in Sura
The watch is super, I really liked it. The truth is a bit harsh strap, but for me it's not critical. Bracelets can be worn separately. Delivery to Voronezh 2 months.
I receved my order today, after 3 long months
اضرب و قلب 20 يوم وصل و شحن في نفس النهار ، ساعات و اكسورات ذو جدودة جيدة 18 W
I am very satisfied Thank you
I am very satisfied thank you the store
cool product i like it
The goods are excellent, in good quality order
The watch is super. Color for gold. They look very nice. The battery was already included.
Het is echt gaaf, ik vind het echt leuk. Levering in maanden naar Nederland
Everything corresponds to the description!