Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
One and a half months in Kharkiv. The goods are interesting. Works properly. Three modes. In each of 6 submodes. Power adjustment. You need to choose each for your feelings. Performance quality. Need batteries.
Recommended!!
Excellent Product works very well
Everything works! Delivery DPD to Chelyabinsk 10 days!
Товар получил, все норм! Можно экономить 6,5% от покупки через систему кэшбэк! Экономите на каждой покупке. Ссылка есть на QR-коде и на картинке.
Заказ пришёл хорошо упакованный, без повреждений . Спасибо!
Отличный массажер. доставка быстрая. рекомендую!
Confusion with the size of batteries in the description, and so everything is fine. Need AAA, 2 pieces.
Amazing product. Working and very detailed description of the store
Uncle!
Cool massager)
Works good. thank you
Order 19.11.20-delivered 26.01.21. The track hung on the shipment, but 26 happiness smiled. Came SMS from the company. "umotan" well, got it without damage, in working order. Feels like the work of a Soviet device, I did not really appreciate it, but I liked it with remote electrodes. When connecting external electrodes, internal shuts off. Disadvantages can be attributed to not very convenient control of modes, especially when used for the cervical department. In general, the thing is not bad, but now it would take with a lot of electrodes. In short, for this price you can take.
In the Moscow region delivered in 12 days the device is cool, beats the current, you can put less than more. Everything is fine.
Thank you to the store, the order came before the specified time. Very well packed. Seller advise
Fast Delivery (just over two weeks); while I checked only the working condition, everything is OK (no batteries), when I experience in full-I will complement
Delivery fast 2 weeks. Works on finger batteries. Multiple operating modes, you can reduce/increase the intensity of the current. Used on the neck, hips and back, there is tingling everywhere. Recommend
Ordered 14.01 and 25.01 the parcel was already in the mail. Everything was tracked. The massager is well packed. It's whole. Small, a lot of space will definitely not take. In work until I tried, I have to go get batteries
The massager works fine, delivery to Belarus, just over a month, the track was tracked. I order it for the second time. Thank you.
The goods received intact, works. Checked on the first mode: the main contacts are felt, additional barely noticeable, but perhaps we should switch to other modes. I'll deal with it later. In general, I'm happy, I need to test.
Got everything working fast delivery
The product corresponds to the description. Delivery is fast, packing is reliable. Everything works fine. Recommended store and his store of quality and necessary goods.
Packed in a pupyrka, everything came out whole. Works. Vibration, heat, tingling. The store is good.
ممتاز
Крутая штука, я в восторге, неожиданно. Советую.
Very fast delivery (just over a week), everything works well.
Super device and really very efficient at a more than affordable price.
Does not massage, but electroferes normally relax. I have not tried the liners yet. Powered by batteries Pinky. I went to the Altai Territory in 15 days. Works in 6 modes. Purchase satisfied)
The massager is cool. at the beginning it seemed that the pulses are weak, then began to switch modes and high and picked up a comfortable mode for itself. There is auto shut down. before using metal mugs moistened is advice from yutuba.
It came quickly, the packing is good. The device itself is also not bad, the 500r is working perfectly. The main thing with the power is not to overdo it, but it twists well)
Very, very cool thing! I recommend to everyone! Delivery less than 2 weeks. To the store respect for such useful and necessary goods!
Delivery is very fast, the massager is just a fire. It's just like in the electrophoresis clinic, just at home... I'm very happy. Thank you.
Быстрая доставка,все работает,есть подробный обзор на Ютубе,мы очень довольны!!!5+++
Delivery is very fast. It beats well. I like the massager for now. We use the week
Massage good, use with care in the beginning there
The massager is good, there are 6 modes. Dolbit's fine. Waited a month. packed well, neatly. Nothing broke. Recommend!
Interesting massager! Time will show efficiency) the store clever sent the goods immediately and came to me in 2 weeks! I definitely advise the seller and the goods!
Everything works
Все вроде в порядке, упаковка как таковая отсутствует, было завернуто в пупырку и ещё один слой. Сразу не пробовал, так как надо прочитать инструкцию, но она на Анг.языке. Опробую отпишусь. Доставка быстрая, отслеживалась. Если все устроит возьму ещё одну но получше с хорошим табло.