Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Just super. Packed securely in foam, air film. The tray is glued on a double scotch to the paws, the base on a velvet basis, the glasses are removed. Thank you, I'm happy.
Championship world! Recommend 100%
מושלםםםםםםםםםםםםםםםםםםםםםםםםםםםםםםםםםם and big midi mid such dazzling
Very cute, well packaged and quality
Awesome quality! Super happy with everything. Shipment to Moscow was fast. Quality is premium! Super product. Quality Premium, delivery fast enough!
BEST DOF ever. It looks so fancy and I didn't realize that it is coin bank as well. Perfect!
לקח קצת זמן, הגיע שלם. עטוף ושמור. מעולה!
A little less than I thought, but a very cool dog! All Super
This is a very high quality and beautiful figurine. Bomb!!!!!!!! Packed so that you can play football, will not break!!!!!
The dog is steep, heavy, packed was chic
Parfait
Nice. Good packaging.
soooo cute !! well packed !! thank you !!
I’m so in love it’s perfect!!! Fast shipping (around 15 days) and quality is excellent! Super satisfied
Arrived fast, came very well packed and is exactly like the description! Beautiful
So nice, its perfect!
Perfect packaging. Really cute and done well as in picture. Very satisfied
Perfect thank you
The packaging is very reliable, but not at all gift, except that this shelf is also a piggy bank, quality is fine, I recommend the store
Excellent product! As seen in the pictures. The size is perfect and the materials are optimal! Everything comes in great packing and on schedule. It was definitely an excellent purchase! 10 points
Order, do not doubt, just amazing quality, I did not even expect. Very beautiful, neat, looks very expensive. In Russia I saw similar, but it costs one and a half times more expensive and the quality is worse. Thank you very much, I will order more for a gift.
Perfect
Doskonały
I love it !!! amazing!!!! thanks a lot!!! :) :)
Really awesome, i love this sculpture, so cute and good built.
The figurine is very cool, it was packed very well. I got to Voronezh quite quickly. On November 11 I ordered 27 already took. Definitely recommend.
beautiful and good quality
Mim listen to the open four key piggy bank is how to write the Crees?
Took 5 weeks to get to Norway ( during the pandemic). Otherwise, very well packed, nice and sturdy sculpture, brilliant color as photos. However it is not big enough to wear your actual sunglasses or cap or head phones. Very nice as a key tray. There is a small scratch on the side but it’s not very noticeable. I can recommend this store, genuine business.
I love it!
nice decoration, fast delivery
It's just not really a cool dog. Even better than in the picture. Thank you to the store for fast delivery and packaging (very high quality)! I'm happy and happy)))
Wow. The item is super cool and very good quality. Parcel was packed very good. Recommend the store and the item. Also arrived in record time to Netherlands.
top