Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
perfect
Не угадала с моделью) но ничего страшного, отдам подружке. Чехол хороший, гладкий
All OK, besides that case is rather frosted and no golden pattern only beige.
в волгоград пришли за месяц, хорошие чехлы
I thought that the live would look more interesting and brighter
It doesn't shine, it's matte, but it's right for your price
its not gold like the picture
I love the case. It fits perfectly and is also hard and tough.
The cover came in perfect condition. Mom is happy
The cover itself is pleasant, good, but the printing quality is so-so
Everything came in 3 weeks. I liked the cover
El modelo calza perfecto para el samsung A51 aunque el plástico es muy rígido como para amortiguar golpes o caídas
Не совсем то, что ожидала, глядя на фото, но в целом неплохо. Трек отслеживался до отправки в Россию, шел недели 3-4. С продавцом не общалась, отправили быстро
Very cool cover! I sat down like a glove, went for less than a month. Recommend!
я считаю, что описание неточное. То есть на картинке он выглядит как глянцевый и весь переливающийся, смотрится дорого, но в реале обычный матовый чехол с переводной картинкой
I came quickly. On the photo it looks cooler, in real life it's a little shiny and inaccurate. I want to try to print gold foil, so it's brighter. And so without claims
Very fast shipping to Hungary
The cover came in three weeks. Externally quite a little different, does not shine like in the photo, but not scary) everything came up, buttons work perfectly, took on the Samsung A51) the order is satisfied!
The cover is not quite marble)) I like it, it's simple and it looks not cheap. Black bright saturated and Gold lines clearly draw on the cover of the cover. The cover itself approached exactly the size of the phone. Speaker, camera and lock buttons and volume does not hurt, all holes are even. Buttons are pressed without pressure. Delivery came for 2 weeks in Moscow at the same time, then ordered on New Year's holidays) thought will be delayed. Thank you very much to store for fast delivery☺
хороший ,мягкий.
The cover came cool, really liked, came up perfectly. To my surprise, very fast delivery, ordered in late January and received already on February 10 to Belarus.
A good matte cover, the edges are black and also matte. The back back is soft to the touch. Came up perfectly.
cute case, it took three weeks to arrive to canada
Pretty fast delivery to Novosibirsk, just under 3 weeks. The cover is well packed, pleased that the same colors as wanted
The cover is good, but I thought it would be darker. But very thin! Came to Odessa for 2 weeks
Everything is fine, the quality of the print is not very good.
Frankly super satisfied light flexible protects well mn s9 + and pleasant comm on the photo exactemwnt the pattern that I chose
All OK, delivery in 3 weeks. Recommend! :)
Good quality, recommended.
Ochikuvala, shcho Vien Bude glossy, ale Vin matovy. Norms, yak for his Groshi
замовляла чохол вперше, і приємно здивована, на мій телефон сів супер! Колір, як на фото, кнопки легко натискаються, все чудово! з рук не вислизує, товар прийшов через місяць, навіть менше!
Very fast delivery.