Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
The microphone is good! For such a price I do not see the point of nagging to small things. Seller-well done! I took black from USB.
great price, good quality, really fast delivery. using it with Microsoft teams, every one noticed the better audio quality
микрофон пришел очень быстро: за три недели с момента отправки. микрофончик небольшой, красивый, как в описании на сайте. В деле еще н е пробовала. пришел в очень мятой коробке, поэтому одну звезду снимаю. продавцу следует продумать упаковку.
The white version looks cheaper than in the pictures in the description, the color quality of the silver paint is average. For me, a big flaw is a black wire. I chose specifically for a white table-with a black wire all the meaning is lost. The microphone sensitivity is normal, although I expected a lower noise level from the USB version.
Came quickly, everything works
Excellent product, I arrive sooner than expected, works very well.
Ordered 11.11 and received 17.12. I bought this for my son for his remote school lessons. Seems to be working, I hope it lasts.
great quality. very quick delivery. thank you
Delivery was very long, more than 2 months. The microphone is normal, do not wait for something supernatural. Materials are quality. The button is convenient, turns off the microphone at one time Press (do not need to hold), and when one time press turns on back.
Packed is not very reliable, but came whole, thank you
Micro is just fire. You can hear you breathing. Great for such as me, which was impossible to hear in discord or in Skype. Also pleased that it can be bent as you want, providing convenient communication with friends.
ok
Perfect! It works great.
Delivery on holidays just over a week, very quickly, more than ever. Packed well, in a box and a navel, came the whole. quality is good.
It came quickly and EMS (with a courier home). Looks, however, cheap, not like in the description-plastic leaves much to be desired. Connects without problems, the sound is quite clear.
A few days is a normal flight. The microphone from the PC works stably, even without amplification, noise has not yet been noticed, voice almost does not distort. There is a button on-off microphone, which is very convenient. Has a soft nozzle. As a microphone for communication and study, I think, is good. Came quite well packed: The box is wrapped in several layers of bubble film and in a blown package. The only negative, the store tightened with the shipment for almost 2 weeks, but the questions were solved in personal correspondence.
noice
It came quickly! Works good! Thank you
The microphone looks good quality, though I have to prove it. It's smaller than I thought but it's small and with good quality materials. Super fast shipping had to arrive on January 15 and arrived on January 7.
So far, so good. I have to try to see if it works.
Thanks for fast delivery the item is as good as the description