Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Sooo beautiful watch Thank you
Until now the product was beyond my expectations, congratulations
Calletti is young.
وصول المنتج في احسن حال لاكن التصويل تأخر بعض الشيء
Классные часы, парню очень понравились! Ожидала стекла чуть-чуть другое, но и тан нормально) Советую! К тому же доставка быстрая до Якутии!
i recieve my order succesfull thanks
Thanks, I received the order
Very nice watch according to the description
I arrived quickly and in good condition
Excellent quality!
The clock came to Tatarstan after 9 days, delivered the courier to the House, the clock is cool, the belt is adjustable, the son liked how we will work, I recommend.
Less than 10 days arrived God Willing
Ordered a watch (1 pc) for 1300 rubles, received in a week. Then in a couple of days, they call me and say they'll bring the parcel from Alika, I was surprised, brought the second watch to the free. Well, there are definitely 5 stars.
Very beautiful and working perfectly, delivery in 12 days, recommend!
The store sent the parcel quickly. Delivered quickly, in two weeks. I order not the first time. Always everything is fine in both quality and delivery time. I recommend a watch and a seller.
Good
Got everything right
Very good!!!!
Very nice watch I am satisfied I received it in 21 days happily I recommend later
good quality product
Beautiful, elegant and very nice. It also comes with a screwdriver that doesn't know very well what it's for but it's a detail
4.02 ordered 9.02 brought Courier KSE
The product arrived relatively fast!!. Quickly left the China the problem was the office of my city. Yet not have the pqê complain if later something happen, speak again.
It's exactly the description. It came fast. It's beautiful
The watch is quality, packed in a box look very nice. Thanks! I recommend the store.
I arrive in perfect condition, very on time
Gorgeous❤️
Came for a month, whole, work, well packed, all super, satisfied! But the parcel went for some reason through Latvia and for a long time.
The clock is as described. Very elegant black and luxurious. The metal made of it is very solid. Frankly I highly recommend it. The store is also very good and does not leave you room to ask a problem that works well. Thank
Excellent design and exact to description and images. Very simple and elegant.
Looks just like the very cute minimalist and elegant pictures. It was the first order to arrive that gives account of the store's good management, very fast delivery.
Nashukuru nimepokea mzigo ukiwa katika Hali Nzuri. Japo umechelewa Kidogo.
Very beautiful סטייל level high recommend arrived within weekly to Israel