Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Amazing clock. Very stylish, beautiful and quality. It is written that the male model, but I took for myself, because I fell in love with them. The strap dropped under its wrist, very satisfied with them. Fast delivery by courier.
Beautiful
Everything is cool, the watch is heavy, if you throw someone in the forehead, you can cut out
Wonderful watch super cool. Think mn friend like it goes.
The clock is not bad, she took her husband. They look good, stylish (I hope that they will work for a long time). The only negative: As for me, the dial for a man's hand is small (3,5 cm in diameter). It will look organic if the hand is small I attach the photo on my hand
Super
Excellent watch! Ideal size, fault-free operation and very easy to shrink to fit the wrist by removing some links, it works without Stack giving it rope every several days, so this watch may last for life! Very happy with the purchase I will look for more watches of the same brand. Fast shipping, thank you!
Had a bunch of extra links but I was able to remove them. Love the look. It is a manual crank so there is no battery. You'll have to set it every time you wear it.
very nice watch exact match as store's photo
The product corresponds to the description, sit well, the material is good! I advise everyone) came very quickly
<2en> very good product mrc bcp
Good watch.
Beautiful watch and sure the money where. Qua weight weighs he nothin but looks super out and is just a nice small clock.
good packaging and like th description ❤️
excelente
Delivery in the area of two weeks. Good hours, very beautifully executed. From the minuses I can note the large size of the strap, it fits only on a large hand or have to remove parts in the atelier, also need to often start, the mechanism does not work very long.
extra fast shipping recomm!!
The clock really liked, took her husband as a gift, he appreciated The clock came quickly, in 2 weeks to Belarus, Baranovichi. Packed were in 2 layers of PU film and postal package, lay by themselves in a branded box, fully packed in a thin protective film Have a problem, work while without complaints About the strap, on each side of the dial you can remove 4 links The clock itself looks strong, small, light In general 5 out of 5
The hour arrived in a month and a half thanks to the store I strongly recommend to buy
Quality at first glance is good, but further operation will show everything.
Super nice watch. Well packed. Quick to get there. All of 10
Interesting design, the clock itself is beautiful, transparent from two sides of the glass, work. But the strap is hlipenky but for such a price is the most
Ottimo
Very satisfied, got in 2 days, well done super
Cute such a watch, let's see how much the mechanism and coating will last.
Watch for its price just fire. Very beautiful, there is a plant, during the socks of the watch. The strap is also good. Brand packaging, everything is neat and whole. For a gift is perfect. Also the brochures were with them. All in protective films
The watch is very beautiful, but the size is large, I have thin brushes, I need to fit under myself. And I was surprised it was a mechanical watch, everything is done qualitatively and most importantly packed in two layers of bubble film, went 52 days, but from China to the border came in 7-10 days, and already in Russia as in the pit.
A young woman who impressed me with the health of the health of Shui about 3 months, important to be followed