Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Exelente producto‼️ Se demoró muy poco en llegar cumple 100%la expectativa
The watch is super, I ordered the second, black case and white.
Very good quality, arrive quickly and in perfect condition. I recommend this store.
Satisfied very beautiful store megalith and serious compliments definitely below others shop!
The clock came quickly. The store is sociable. Shipping fast. The watch took as a gift and it's very nice that they are so beautifully packed. Inside the napkin and instruction. The watch needs to be adjusted. The strap is cool, I hope it does not break quickly. I advise if you can not choose good.
very good
Nice watch. My husband is happy, an excellent option for work, for every day. The water check was sustained on hurray, in the dark the dial is visible perfectly. The alarm clock works. delivery to Ulyanovsk month taking into account new year's holidays. I advise the store and the goods to buy.
Is OK. The backlight is dull, the figure on the date does not show completely. It would be good to show the date where the seconds are unnecessary. Strap clear
The clock did not think that for such money will be such a watch, look solid, executed qualitatively. Instruction is, in English. In general, for this money, the watch is just a bomb. Recommend
Received the watch well before the deadline, the product is like the description of the site.
Guys, tired of waiting, went 2 months, got it, set it up,. They work, let's see how it will be further and made a pick-up in the form of headphones.
bom e bonito
Received after 12 days. Postage and shipping fast. Like the picture ad. I recommend the product and the store.
Nice watch.
Better than what's in the pictures. The order arrived quickly despite the lousy postal service in the Canary Islands. I am very happy with this store who was in contact all the time and guarantees your shipments. Recommended 100%
relógio muito bonito e perfeito como descrito
This watch is amazing and nice quality what the store show in pictures... i recommend that seller.... and the strap quality was excellent
Very beautiful, good quality
Very not bad, they adjust intuitively simply.
깔끔한 포장 빠른 배송 다 좋습니다
While everything is fucked, alarm clock, backlight, stopwatch. Boaslet hudat kaashno could and thicker
To Ukraine in 2,5 weeks. The watch is cool, beautifully packed. In the process of socks, if there are problems-I will complement the review.
Very beautiful
Super molded too. Stylish. I recommend to everyone regards
Really beautiful, it came very fast, thank you very much
Beautiful watch, the cabinet does not feel light to feels like quality to so that is goed.de strap looks and feels so much cheap on and the closure. And everything works really top, the next time I order again a watch on this store. This watch is better than the lucardi for this price class you get beautiful case there at with a wipe and clear instructions booklet in English
Excellent Product very nice
The goods as in the description. I really liked the watch. Took on a nylon bracelet. Very cool. Quality worthy. Tracked all the way to the Post Office. Packed in a beautiful felt envelope and inside the watch itself in a navel. The instruction in the kit is (on the angl. Language) everything is clear, sorted out immediately. The watch is large in size and heavy. With the store there was no need to communicate, there were no problems at any stage
Excellent, exactly as advertised. Very beautiful and looking photos looks a watch heavy but is very light.
The clock goes exactly not behind and does not hurry. If you had a normal brand watch then after them this toy from cheap material is better to buy a smart watch. The store surprised put the gift headphones for 1 dollar I'm very happy thank you to the seller. The watch is a little too big but very light. The glass is not a knee body made of silumin. You can not even dream of waterproof.
Arrived very quickly and identical to the description
Pretty good quality for your money
The watch ordered 11.11.2020 profit 12.12.2020 store recommend track tracked all the way. The parcel was well packed and sent immediately when the money was deposited. The seller put a small gift, for which he thanks.