Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Good salesman. Product arrival is a little late due to customs procedures in my Same specifications displayed. Very good salesman.
No problem, no novelty, it came very well to chile
The clock is excellent, I order not the first time, the parcel came to Rostov on Don for 10 days. Thank you for the gift in the form of a bracelet with the sign of the zodiac♈. I recommend this store.
I arrive in a reasonable time, very well packed and the product is equal to the images, the only problem is that the design to see the time is not noticed, so it looks like he didn't have any demarcations. Excellent condition and product out of it.
Very nice I am delighted arrived very soon and very well and with a detail from the store, thank you very much.
Great quality product, fashion thought and that you photos, excellent product, service. Amazing finish came well packaged and fast.
accurate
Watch nice, such as the description. When receiving owned batteries and acted when out of the box. Additionally, manual and warranty card from manufacturer.
Very well packed, thank you very much. Beautiful watches,
The box is a little different, however the clock is fine
Delivery to Tula 16 days. Very small risks of clock and minutes. When installing the right length of the strap, please note that on the back of the strap there are deeps in them that you need to get.
Beautiful watch, fancy box, came pretty quick. Thank you!
The clock came in 10 days and Samara, even before the declared time. Sit perfectly, adjustable on the notches conveniently. In a branded box with a rag and a screwdriver. Look good, second dial and date work properly. Insects with time are not as well visible as in the picture, but the arrows are understood freely.
It looks as described
Very high quality watches, the strap is adjustable for any wrist volume. Came in a box well packed, complete with a screwdriver, anther. Delivery is very fast and straight to the doors, with a preliminary call and SMS message. The goods are worth their money!!!
Recommendation 100% Top store and product!!!! Brazil!!!! Alagoas !!!! Matrix Camaragibe !!!! Jorge.
The hour has arrived, and thanks for the gift that came with it
I bought my aunt and she loved, will bring more for resale, ameeeiii
So beautiful.
All in best fine.. Super
Thank you for the gift
Watch really beautiful and stylish… Excellent value for money.
God forbid prosperity, the firm is no longer the first watch ordered and I really like it, the quality is at altitude. Very pleased.
Very nice and elegant!
I love it, super nice, and they give you a very nice bracelet
i been using it one day and till now everything is perfect. Looks elegant and feels heavy. Really recommend this product
The glass and goleado, bigger and better can see in the pictures, with Lige the surprise is always nice!
I love it.
A good watch, corresponds to the description, Nice sit on the hand, as a gift, the store put a bracelet with a Japanese dragon
The clock is here, the quality is good. In our store in the RB cost 2500, here is 2 times cheaper. With the store did not communicate, delivery 3 weeks.
Good quality, nice parking and a gify. Thanks
Looks nice, as in the description. arrived quickly. Only problem is that the little bracelet security doesn’t hold.
Watch very beautiful and even comes with a toast. Super packed.
Good Product, Description equal to the goods, all very well
Great watch, as shown in images. Haven’t turned it on so not sure about battery or working condition. Currently satisfied with the overall look.
Everything came quite quickly and qualitatively, I recommend the store.
Very good watches
Lige watches are generally good quality with this model simple but very good quality price I recommend it to everyone