Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Fast delivery, bag compatible with description recommend
Very nice
I like it very much, it's thick fabric would add a closure
The order received after a month, packed just in polyethylene, there is no smell, there was no need to communicate with the store.
Bag space!!!
Good size with quality for lunch bag, fast shipping
Быстрая доставка. Отличная сумочка, контейнер отлично встаёт. Рекомендую!
I liked it very much. Thick fabric. Well sewn.
Отличная сумка для Ланча
The quality of the bag is excellent. Thick material, seams finished with a ribbon. I love this bag :)
I liked the bag. Good looks, the size is not small, but not big-convenient. Slightly stuck out the thread, but they are easily removed. I can not say anything yet, as it is in use.
Very nice and practice
The lunch bag corresponds to the product description. Looks good and I hope that it me long accompany.
Bag quality, came quickly, I recommend the store
What you need! Excellent quality!
Same as in the photo. Velvety touch.
As in description!
Cute canvas lunch bag. Inside the foil lining. Sewn well, durable. I like it.
Just as the photo
quick delivery, to Poland on 2 weeks. everything fine.
Nice bag, perfect size for a lunch, it's a pity that the closure is not zipped.
Excellent thermal bag, color as in the photo, inside the fastener on the magnetic button. 15 days delivery.
Bag very good quality, I am glad. Recommend this store.
The bag is excellent, the delivery is fast. Thank you.
Very cool bag for breakfast or small lunch 5 *****
very good and nice
Excellent
I'm happy with the purchase. Quality is good
Nice bag. Delivery fast (via Postamat).
Very nice cooler bag. Nice finishes. Received in 10 days top time. I recommend this store.
A good handbag for bites.
Great lunch bag! Delivery to RB 1,5 month
Handbag supercame quickly, came up what you need!!! quality is excellent, I recommend