Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Everything works, on AAA batteries (in the kit was not). Delivery fast, thank you
весы хорошие удобные с небольшой погрешностью. спасибо!
Товаром доволен,
Well-received ~~ Packaging slightly uneasy to long but well arrived four key
Order received and it looks like on the pictures. Still need to test it outside. All recommendation for the store and will buy again. Thanks
Доставка до Бреста две недели. Упаковка никакая, но пришли целые. Батареек в комплекте нет (2х3ааа), но есть инструкция на английском и китайском. Весы точные взвесил пачку хлопьев 400г, результат на фото. Рекомендую.
Большое спасибо продавцу заказ пришол быстро и качество хорошее. Проверили в работе всё в порядке. Советуем делать упаковку по качественнее. А так всё класс.
Scale works well. Is also exactly
Все ок. Но долго доставляли, хотя решил посылку через 5post в пятёрочку получить, но пожалел сто раз, на почту в 3 раза быстрее пришло, наверное было связано из за загруженности перед Новым годом!
Excellent!
все отлично,добротно выглядит и дошел довольно быстро как и отправил
Perfect!
Very precise
Goods of contagion, I recommend
Great retailer…
The product corresponds to the description and photo. put batteries, work perfectly. Thank you. Recommend.
Thank you very much!!! Weighed 1 kg of sand-exactly.
From the moment of order, until the receipt in Kiev for a new post-10 days. Ordered from two different stores in one day, it came in the form of matryoshka: in a general package-two packages from different sellers. Now about kantyr himself. Accuracy is excellent: a package with fruit from a supermarket with a price tag and weight-showed with a difference of 5 grams! Compact pocket cantyr is a useful thing. Plus illumination-it will be useful when used in low light. Now about the "minuses": the cover of the battery compartment (two AAA) keeps very flimsy, the latch is very weak, you can lose (you have to somehow fix the In general, the device is satisfied. You can take it. Recommend.
Хороший товар . Прибыл достаточно быстро. Заранее надо покупать батарейки.
perfect
Everything is consistent
Impeccable works well
Весы хорошие показывают точно
I haven't been able to measure if it weighs well, pq I don't have any batteries to prove it, it arrived before time
Super reliable delivery the store I arrive in less than a month Happy all well packaged
Good scales. And the quality is excellent.
Works! You can take boldly. Comes without batteries (2 pcs. AAH).
Miniature and neat bezel with good accuracy (the difference with accurate mini weights was only 3 grams-look at the photo). I take it fishing-weigh the catch. And the farm is useful. Conveniently removed hook. By delivery: 10 days to the post office in Moscow-excellent! Track tracking all the way. Seller recommend!
Товар прибыл, целый всё впорядке. Батареек в комплекте нет.
Looks good, just waiting to try
Top back anytime
Uncle! It's all a bad description. Pratsuya, VAGA shows wierno.
Everything is OK, the batteries have not yet inserted
The scales work. Only lie! Of 5 kg 50 GR, it is 1%.
لا بأس به لم يجرب بعد والاكيد أن هوات صيد السمك وجب أن يكون من المعدات
To Kemerovo went 3 weeks many goods I ordered, scales as I at first glance all the norms. But sometimes they show a little different weight, until I understand, I will understand. And so in general there is more than a fish to weigh. I recommend the store as I sent the order as described.