Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Excellent bank, ordered 11.01, courier brought 15.01! All connectors work, charged out of the box for 62% was. Recommend!
Delivery from Russia, 10 days. Connected, works, was charged at 72%. For 20 min on 10% charged .. Then I'll Unsubscribe in time. Thank you.
доставка за пять дней до двери. Маленький, классный.
Very fast delivery - from ordering within 7 days I had a power bank at home. The package came well packaged and undamaged. Power bank came charged to 70%. I appreciate the two inputs and the display showing the capacity. I will use it for a heated vest, so I hope something lasts. Very good store. Thank you and I recommend.
Imache problems from the delivery for this evaluation of takawa. Not byaha left the phone for delivery and in българия е!!!!....
До Санкт-Петербурга неделя , привезли бы быстрее но курьерская служба Питера работает плохо , сам банк не поврежден пока не использовал дополню после зарядки , продовец умничка отправил быстро спасибо.
все ок
Good battery.
Everything as always at romoss is excellent!
Zamovlennya robiv 12.11.2020 (South hour znizhok), I will make a new one to Kieva. Packed Bulo is super, the store does not regret the boxes of the rooms. Yakshcho on the reception, then on the OEM hour of Ving kostuvav 10.43 doll., she's the one who sells the coupon (5. DOL.), yaky vigrav U I genitorovy енергії TA coupon wid Ali came all the Fox for 4.32 dollars. (between 124 UAH). Mozhu vsingeno skazati, shcho paverbank Kruti, moreover, shcho Vien compact, the design is good, it has a dial on the yacho to show the charge, then the city has its own convenience. Shchodo rosmiriev, then you can look at the photo, I'm a girl. Vaga at the seller vkazana close to 180 gr, ale important paverbank at 210 gr., it's just that it's all right. Paver is also able to lie in the room and compact, yakshchto is cracked to the here walk in the city and so on. Before the river Z paverbank priishov coupon on the znizhku 20%, the Shche is not a common Yogo vicoritami, ale dovoli priemno 3 side selling. Karoch, paver and seller recommend-5 +++++++++...
The size of a pack of cigarettes. Pleasant to the touch. Convenient charge indicator. Small micro cable included.
Заказываем у этого продавца второй раз. Всё отлично! Товар получен через 4 дня. Никаких нареканий! Первым повербанком довольны. Второй брали со скидкой, за 600 с небольшим просто супер! Товар и продавца рекомендуем!
OK, a relatively fresh date, should be OK.
The viglade is good. On the vichid of the woman Nedo 1 ampere. Niyakh 2.1 yak declared NEMA. To Hudy kinets.
The order came to the apartment in 3 days
Ёмкость 6-7000 mah, как и должно быть из 10000 mah, кто шарит в физике, тот поймёт
Delivery Super sdek. Thank you store!!!
The order was delivered in 5-7 days, brought by the Courier IML, the goods correspond to the description, came in a sealed box, charged at 70%. On the compliance of the capacity did not check, but I am sure of the quality of the paverbanks from romoss. I recommend the store and the goods.
All is well. I do not buy it for the first time. It came quickly. All OK
Знаком с товаром Romoss два года.Нареканий в качестве нет, всё в описание есть,соответствие полное .С очередным заказом произошла маленькая неприятность-потерялся на бескрайних просторах(видимо вместе с курьером),на открытие спора оперативно магазин отреагировал,выслали другой другим почтовым оператором,который и пришёл быстро.Спасибо за внимание.
The product was sent to the wrong address and it seems that each message was received by a different person and I could not manage to send me the item again. It had to take me 3 days and it took months.
item arrived in excellent condition already tested and Works Great, if any problem Will write again. thx to store
2 недели. Все работает. Банка толстенькая, маленькая довольн увесистая
Great powerbank. Compact.
Zamovlennya robiv 12.11.2020 (South hour znizhok), I will make a new one to Kieva. Packed Bulo is super, the store does not regret the boxes of the rooms. Yakshcho on the reception, then on the OEM hour of Ving kostuvav 10.43 doll., she's the one who sells the coupon. Yaky vigrav U I genitorovy енергії TA coupon wid Ali came all the Fox for 4.32 dollars. (between 124 UAH). Mozhu vsingeno skazati, shcho paverbank Kruti, moreover, shcho Vien compact, the design is good, it has a dial on the yacho to show the charge, then the city has its own convenience. Shchodo rosmiriev, then you can look at the photo, I'm a girl. Vaga at the seller vkazana close to 180 gr, ale important paverbank at 210 gr., it's just that it's all right. Paver зручno to lie in the ore and compact, якщо potribno here walk in the city and so on. Before the river Z paverbank priishov coupon on the znizhku 20%, the Shche is not a common Yogo vicoritami, ale dovoli priemno 3 side selling. Karoch, paver and I recommend-5...
All right
I chose the battery of this company. The first battery I won in the game free of 30000 mAh. The year serves as faith and truth, without failures. This one is smaller and lighter in two times. Well, it will be charged faster accordingly. It is more convenient to take a small one with you. Delivery is super fast from Moscow to the door by courier. 4 days is the record for Ali Express.
Top for their money, volume 6000-7000, so should be
Fast delivery to Peter. Came in a cellophane bag over the original box. In the kit a small wire for charging micro format, if Type C, it is necessary to buy. Came with a charge a little more than 50 percent, each poured about 5 thousand M. Ach., I.E. The capacity for the input corresponds to the declared, we'll see about the charge. In general, a good device for a small gift.
I took my daughter, she likes it, compact, in my hand heavy. Phone Xiomi 8 pro charged completely, with the rest on the 50% charge. Shipping from China for 2 weeks. Brought Courier sdeca
Thank you so much!
Excellent power bank. There is a display, it looks beautiful and stylish in itself. The charge gives out, charges quickly. There are 2 inputs for different cables, this is a plus. The only negative, this is that the box was crumpled, but the goods did not suffer. In general, satisfied, a good device. Comparing with many manufacturers, it looks decent, not among the best, but among them very good.
I am very pleased. a month ago I bought my husband-I enjoy it with pleasure.
Normal battery real tester charged 1am entered 9700 we will use the watch further how the display will work shows charging is not correct first you need to calibrate the battery
Super! Delivery to the door 3 days by sdecom. Everything is factory packed. We take not the first time, always satisfied.
Excellent ACC, I advise everyone
Powerbanki dotarły do PL w 37 dni. Właśnie je ładuje.
Excellent battery, I order the second of this company, the first for 20000 mAh works without complaints since May 2019. Recommend.