Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
The parcel arrived in 15 days. Packed in unusual packaging, for the first time I see this. Also extra in long package. Very strongly folded was, from which it was formed a hall in the middle and a lot of folds, but it is not critical, it is spread out, the only residual folds can be be be The pig is exactly the same as in the photo. The print is faded after all. Stuffed very well, dense sintepon, I think so.
The pig was obviously not fed. Very skinny! As a pillow can be used very conditionally. As a gift for a child-will go. The materials are good, the shell is soft, stuffed with sinptype. No foreign smells. Delivery to Moscow 3 weeks. Tracked. The store is sociable.
It's beautiful! I love it. It's super real. I don't understand the reviews, it's soft and pretty. I totally recommend it.
Lovely. I gave the guy, very laughing
Exactly expected!! Great product!!
Beautiful, it's the second I buy
Fast delivery! He looks like a real pig!!! And it's very sweet
Sooo cool pillow, I advise for order, very fast delivery
More than a pig, it looks like a giant hamster breed. Well, it's not that bad.
I love It!
Свинья прикольная, тряпка плотная, бархатистая, внутри синтепон, набита плотно
everyone in my family hates him but im obsessed!!!! it is so cute and so big, only down side is how long it took to arrive (the estimated arrival was dec 11-22 but it came on jan 11) other than that it’s perfect
Cool! Ordered somewhere in early December. In general, everything suits me, * even a small gift made * Thank you so much!
Realy nice !
It is beautiful and so real! Soft soft and comfortable
It is beautiful, it looks like a real, it is soft and softening, I love it
Sweet
Pig, so-so. The photo looks good, and in reality, a mediocre pillow in the form of a cross, ears are only painted, stuffed with a sintepon. Delivery fast DPD.
Haha it is perfect. My family fell in love with it. Our dogs accept it on the couch.
As seen in more pictures. Good quality and very realistic in view. I thought that in physics it might be less credible than in the ad photos but quite the opposite, it's very credible.
Well received very beautiful. I love thank you very much = +++++ looks like a real
The package it came in is so cute lol
Received at the cash desk in Pyaterochka, very fast delivery. In general, not bad, but I thought my paws were not painted.
I came quickly. Instead of a pillow, you can not serve, but next to fall and throw norms on the pillow. It does not stink, it came to Moscow in two weeks.