Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Let's see, it's not gold all that goes. The clock is fine but it has its cons. 1. Sports information is time/pulsations and calories. Now. 2. The screen is constantly turned off at 4 seconds, if you are doing sport and moving, imagine. 3. Regarding the supposed GPS that marks your route with a track. I haven't tried it yet. 4. The optional metal strap does not advise, the closure tends to open (that without exercising). Otherwise, a screen protector, a magnet charger, comes in, has several configuration screens for the watch (too many children and few more effective). Easy to wear watch in 90% use and 10% sport due to weight and screen lock. Note: the box came open and beaten, fortunately the watch had no damage.
product is excellent and 100% as described. After 2 days full uses and connected with android 37% battery consumed battery timing is excellent product delivered in pakistan within 45 days
Came charged by 70 percent, look norms. As long as everything is fine
Zegarek super wszystko zgodne z opisem. Szybka dostawa. Polecam.
Very good purchase arrive in less time super reliable
All the Good Day smart watch Super everything matches the description steps reads pressure measure but not exactly oxygen shows 50 at 50 Well of course it's not medical devices but closer to this. Super Russian I just I scream from the happiness of uraaaa delivery very autumn fast 16 days it is very happy thank you to the store of health to him and long years of lives Thank you thanks to the Battery Battery good Health in 2021 Thank you
He arrived in a week. When we try it, I'll comment in depth
Arrived in a month. Very comfortable and useful. Recommend fully.
She's not working on my Samsung Galaxy phone.
Amazing watch
The clock is good. For this money
The watch is super. My husband is happy. Come quickly.
The goods came within the prescribed time frame 13.03. Paid, 06.04. Got in Cheboksary. True, the envelope was opened, someone and somewhere), but everything is in the kit.
Very Good Thanks
Works fine. The quality is normal, iron, heavy.
Nice product store recommended... Thanks for the extra strap gift.. ❤️ ❤️
Face, super recommend this smartwatch, it is very beautiful, is has to oximeter, it took a while to get, about a month, more came all right as described in the description. Very worth, even ordered another. Super recommend this store. Note: come up with film.
Product valid, many options and good visibility of the dial, for now all good!
Wygląda bardzo fajnie, jest wygodny i ma dużo funkcji. Aplikacja działa bez zarzutu. Dostawa szybsza niż mogłem się spodziewać :) Za taką cenę? 6/5
The watch is just super! Came to Irkutsk in 11 days. Dawn out of the box 51%, grabbed for 4 days. With the phone, they crossed without problems. Thank you store! Recommend.
Everything perfect excellent quality and very good watch and easy use
Good gadget product to Peter reached quite quickly the product corresponds to the store's description I recommend
Super fast,. Arrived in 10 days
The watch is arrived in time set. This is the second that I take because I there are found very well and the battery lasts much. Unfortunately with the second purchase, arrived with clock display non-working, and the store has undergone provveduto all send a new one. I new arrival review of the parcel.
Watch Super. Look sensationally. Solid, heavy. All needed functions. Really recommend.
Product is ok, according with description. Is not havy at hand , is ok . Thank you store. Recommend.
The product looks and works great! thank you!
Everything is super. Very pleased. The watch is worth it and more... Smart was docked in a moment. Everything is tracked and running.
It's perfect and works well
Super quality for the price really śmieszną recommend because really worth. Mega fast shipping. Recommend because quality really great. AND is Polish language. Without problemowa communication with iPhone 7
Very long delivered to Mogilev. very.
Часы огонь!Мне понравились,пришли быстро отправил сразу.Продавцу наилучшии рекомендации ,приятно покупать у таких людей!!!