Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
I ordered it on January 10th and it came on February 3, good weather, and on the product, all great
Very good, very useful for telework. Very fast shipping
Rubber finish this little baby easy write well but with key
It’s really good, it worth it
The goods came quickly. Stuffed cover scratched. But it's not critical.
This order is very neat & clean. I love this laptop holder.
The rain usually is .^^
Best purchase I had. Fast shipping. Well packed. Superb quality. Very recommend this store.
Product as described. Recommend the product and the store. Fast delivery and perfect quality. Thanks! it's amazing! ❤
the product arrived relatively quickly and was packed very well. The product looks good and feels steady when working on it. I recommend the store.
The execution of the stand is super! Metal matte quality. Anti-slip rubber bands are also quality. Everything works, convenient, beautiful. Several attachment provisions. In the folded state-very ergonomic. Very satisfied with the purchase! Do not be ashamed even to present as a gift. Thank you. I recommend to buy.
Think more stars through my needs Also installed in fixed this once good data too loose to my needs
1월 2일에 시켰는데1월 15일에 왔어요 우체국 택배로 빠르고 좋아요 다른거랑 고민 많이했는데 잘 산거같아여
Thank you♥& Middot;
Think more hip tassel 'M. Something uneasy feeling. Rubber pad paste is too large charge glued living as high bracket itself durably fixed Ian which shows you
It’s smaller than I expected but it’s sturdy and stylish.
Laptop well received me four as unsatisfactory.
It took a little more because of covid-19. Was well packed in paper bubbles. Really very light and compact. Comes with a bag velvet very practical. Has many rubbers that give you very good grip to both computer as surface where the pousámos. Supports computers thicker as mine. Very satisfied, recommend immense!
Easy to carry and durable, very nice!
Compact and portable, good
Excellent product! Very good product quality
все подошло, дошло быстро
April-5-2021. Good day friend , buyer happy the goods arrived and all is good friend ........
Подставка приехала быстро. В чехле, красивая, приятная. Единственное что, она чуть более шаткая, чем я себе нафантазировала (когда берёшь её и выстовляешь высоту) :) но это не критично, чисто субъектовное ощущение
хорошая вещь, но как мне кажется немного маленькая..
Greatr product.
Рекомендую!
Cost is good quality's non-slip for extensions Halter 뚤 being to paste and four. Functional problems but not well paste have better deliver your as seen on TV.
"Program" 17inch notebook writing data. Have to carry on a convenient one. Laptop to going to cotton, cheap size slightly smaller, so the keyboard to press hand in force for when every shake shake. Day RadioShack bought as you try to use.
very useful
Super produit ! Conforme aux attentes et aux photos ! Produit robuste