Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Thank you so much! Nice watch. Everything impeccable just like the description. Very happy because in less than 2 weeks it came to my hands. I'm from Chile.
Increíble! llegó a mi hogar en Chile en 13 días, la calidad se ve genia, luce hermoso, es intuitivo...y ahora a probarlo! :)
Заказала 10.04 пришли в Ярославль 22.04. Пока часы нравятся, приходят уведомления со всех мессенджеров и электронной почты. Функций много. Можно разговаривать. хорошо слышно и меня, и собеседника.
awesome product for great Price.
огонь
super montré system super rapide je a conseillé. très belle montre ,..
I'm very happy with the watch, I tried it in general everything works well I just need to see the sports mode, met my expectations and the shipping was in the planned times
It’s very good and sturdy, looking forward to using it. It came so late and I was already appealing the dispute but happened to have been lost at the post office here and I have now received it. Don’t know why my watches always end up in disputes and then I get them after.
3 days and stop working
Working good, i'm happy with this watch, all steps shows, everything working great!
Perfectly packed, but went very long! I'm happy for hours, I'll write back more. i did not communicate with the store.
This beautiful arrive well packed. Just need to use it.
Same as the image I'll try it and comment again
Perfect! Comfortable, connects to hear מצויין comfortable to operate. Arrival within 12 Day
In 4 days within.
the item has got many options compared to similar products online for the similar price, the only problem is the thickness of the watch itself. the shipment was more than a month late, the tracking was not updated and you never know whither your money is gone or you receive what you have paid for.
Watch chic, packed perfectly, I recommend the store and the goods
Article conforms to the description, shows that works very well, nickel application. For the price I am very happy with my purchase. I recommend!! Very well packaged, fast delivery.
Excellent watch. My wife likes it very much. Arrive super fast and well packed
Perfect communication with store, payed for 7days shipping and watch arrived in 6 days. So satisfied. It is a gift for wife, and will give more feedback after she opens and test it.
Looks good, now to try it
Myslalem stainless is wiekszy... Dials watch chodza slow klatkuja
The watch looks good, I was hoping for a better resolution, I ordered two straps, the pink strap came with a spot and the color is paler than the pictures, gray strap does not bring quick release pins,
The clock is not bad. It is a pity that notifications come in a list, not from each contact separately .... At me honor P30 Pro did not immediately get connected .... But I did it and it all comes now. The number does not determine from the address book .... I think in the follow-up updates of the thigh app is fixed. Russian language normal✌& Middot;.
Good super Watch unfortunately we can not choose an image in our gallery to put it in wallpaper, there are already in the watch but they are not phew then download the application: fundo who goes with the watch is great. She arrived in 10 days instead of 3 super clean .. The phone works very well we can choose phone ringtones but on the watch, notification... In short great.
Very cute, very easy to set up, the speaker is heard and works well, very satisfied with the purchase
The watch and super beautiful and comfortable would buy the product
An hour, God willing, at the level