Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Very good watch bracelets just tinplate. Immediately under replacement
Perfect, arrived in 15 days SP Capital, store sent the item within 24 hours. Has good communication with the app. Great value for the product, beautiful and good quality. Plan to make purchases with this seller.
Fast shipping everything just like in your very cute saga for the other exelent service
Perfectionism. It connects very quickly to the application and the measurements it makes are very accurate. Very good watch at a crazy price.
Very super product. Good quality.
I did not expect to get such an excellent watch for such a low cost. Nice watch! Seller Super! Delivery surprised! Only the parcel passed customs and the next day was ready for issuance at the post office.
Came hours for 10 days in the Volgograd region. I like everything for now. Pulse and steps measure less precisely. I'm not sure about the other measurements. Water check passed. The only thing, few normal dials in the application.
No problem to understand the description. Watches arrived in perfect condition. Work perfectly
Recommend. Delivery instant 9 days. As for now smartwatch exercises up correctly. If you will be something not "Yes", then I will add comment.
As described. Fast shipping. I recommend the store.
Seller recommended. Fits 100% to the description. It connects quickly to the phone and application. The shipment was fast. I 'd buy again.
The clock is excellent, I highly recommend.
Simply to install… Dutch language easy to set… Picture in the Smartwatch put is super… Extra protect film is convenient… If you have a picture on it put then stay of your phone and Smartwatch af and wait until is ready is!!
The clock is excellent, but: text SMS, vatap, etc. Displays only 4 lines and does not slip until the end of the message. The screen is very bright and in the sun it can be seen well. The battery charge holds about 11 - 14 days! (depending on the activity and included measurements and reminders). On the hand sit perfectly! Metal bracelet is also excellent! Measurements of pressure are nonsense complete (two Hypertonics and one not hypertension always 115 - 70 ). But in general, the clock is excellent! In the program you can choose the dial from among the available.
The order came very quickly. 12 days to Kursk. Packing is not mint. Charged at 25%. pairing passed. The program has been installed. Phone huiway p30lait. Seller recommend. I will test the watch with a review
The clock is great. Compared with L13 is much more interesting. But there are shortcomings: 1. not all messages show, no in VC, no messages from payment applications. 2. very weak vibration motor. 3. many dials but there is no one multi-informative all dials so-so. In general, not quite a refined application. The L 13 app is much better.
bueno aunque la pantalla no es muy fluida
Beautiful. High quality
Came quite quickly, the packaging is whole but the protective film is all rubbed. For how much more AKB I will check and complement. There is no one screen with weather
быстрая доставка 11 дней до Калуги, все отлично работает и выглядит, спасибо большое продавцу, рекомендую.
It’s a nice and good smart watch. Working well with android phone, and the app is good too . I recommend this store and watch.
This is a very nice smart watch. Working well with iPhone, the shipping time was almost 3 weeks.I recommend this product.
Good watch!
Everything works well
Great product for sports activities of any kind...
She took her husband as a gift. He liked the clock very much. Delivery is very fast! Thank you store!
Shipping is super fast. But the delivery, long. Track tracked. The complete bracelet is super. Yeah, and the clock itself, OK. Protective film in the kit.
Reached very quickly, for their price all is well. The goods is according to the description
Excellent watches for their money, their function is performed