Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
It's been 2 months waiting for this product, thank you.
The clock reached Sochi in 14 days. The quality is excellent for budget watches from Xiaomi. stylish oldskul design.
crear watch excelent
Good watch, it's pretty hard on the battery and it has good functions.
The clock is good quality, it took much longer to arrive than the finish date 90 days, and the bad thing was to have no idea where and when it would arrive
The parcel came quickly, in 12 days, the packing without damage, both outside and inside, downloaded the application, the clock without problems connected, charging from the kit works, all the time is
Thanks
The product corresponds to the description. Got exactly what I wanted. On the hand sit like poured, work like Swiss, comfortable, light, mega-stylish.
Very good precision and quality product. But coming from Singapore, took 27 days to arrive.
as expected. good product
It's like the description says, but the green color one is more pulled to gray. The rest is perfect, I recommend
Product description = 10, cool watch. Seller and customer service = 0 lousy, horrible, nefarious. Shipping = 2 months! Lousy, horrible, nefarious. Two months it took me to get the watch, two months! I contacted the store, that all I did was send me automatic messages that didn't solve my doubt (where's the product?). Horrible horrible horrible Order in November and I get the day before the deadline. A transport mess, customer service. The clock well, it couldn't be rubbish like your customer service. Sorry to ask around, but not to ask for the watch.
In love <3 fascinated me.
safe packed
Delivery is very fast, the courier brought home. Setup simple: QR code in documents-download the application-next through the smartphone according to the instructions. Liked it.
All exelent
Very happy. Order day 4 and received the next day by transportation agency GLS very nice watch works perfectly.
Green color is more grey.
I rate 8/10. The big plus is the beep, I really like it. Minus: Dark background, I would like a lighter one because it is difficult to see in the room. Although I do not turn off the phone, the app has a hard time clinging to the watch in the morning. A little small, I would like a bigger one. Still do not like it when you miss a call or message, the characters do not stay on the clock. I hope the engineers will improve in the future. I have no claims because I read a lot of reviews. I got what I expected.
Super fun! Really a nice retro watch! Functions work well and screen readability, even in the strong sunshine.
excelente.
Very good watch, it is noted that it is of good quality, the only problem is that it is too long, 3 months almost, singapore post is very slow to Chile, ojala sent by