Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
I order not 1 time, went about a year, it's very cool!
Cover like a cover) I like it!
All norms
Pieknie mega cudne
Very nice
Item looks exactly like the pictures however mine came scratched, stained and dented
Went fast
Товар полностью соответствует описанию, очень красивый перебивающийся прозрачный бампер, есть один маленький минус: легко остаются отпечатки от пальцев
Super well the perfect embona case
Exact as shown
The goods are excellent, came quickly. There's one minor shortage. These 2 grinders should not be. All as in the picture. Seller recommend. I'll order something else.
Relatively fast delivery to Ukraine by Ukr mail. Very cool, looks super. Rigid, the edges are square. Became tlephone 11th to the touch as 12))
great
Super recommande
The cover came quickly. I sat perfectly. Quality is good. Seller recommend
Received with a little delay but good value for money
The cover is not bad. The truth came with a defect. Opened a dispute, but the money did not return. Medium-density cover. When falling, it will not protect. The camera pushes out of the cover and scratches, if even the phone just lies. But externally it looks very cool. For neatly used, you can buy.
Mega!
cool
Not as coloured as I thought it would be but still good value for money
The cover is very beautifully iridescent, but there are sharp nuances on the joints, an unpleasant hand and the camera is more than a hole for the camera
All-schicarno
Scratched (((offensive. The cover is beautiful. Overflows. But such scratches are powerful. Disappointment. So I put 3 stars.
Just like the pictures, it didn't take long, good stuff.
It is very dense and quality, excellent purchase. It came very quickly, less than a month
The cover came quickly, but unfortunately not what I expected (a lot of defects, scratches, rubbing, peel off the film, the camera does not protect me." But glitters beautifully
Everything perfect and as detailed the product meets the specified
Very pretty with a slight holographic effect! Has a few scratches but I don’t care since it was so cheap! Arrived very quickly
The cover is slightly scratched, although it was well packed, in general it is satisfied
All compatible with description, case super!
Came to the Mail, in the hand lies well, cool)
Cool cover, the film really has not yet taken pictures, because another case came and he impredes me more))))
Lovely cover. I recommend it to everyone. Delivery fast to the Gomel region. Good qulity. Thank you very much.
Delivery to Moscow in 8 days!
came in good time and is exactly as described, to see the holo you have to remove a plastic film (i haven’t done that yet!)
Very cool cover, came quickly) let's see how much it will turn yellow. hard four)
I love this case it fits perfectly
In general, not bad, but there are small shortcomings, especially where the button is sound.
Rough scratches
The cover is cool, I received the order after 2 months.
The cover was in scratches