Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Looks very nice it has a lot options and good quality! Seller is correct and responsive too!
The watch is not bad, some charged came, others are completely discharged. all the straps are included. In the process of using the supplementary tip. Tomorrow I will start testing with my pedometer, tonometer. came to Ivanovo in 9 days.
Everything is fine, the store is handsome, sent on the second day, delivery to the Tula region in 3 days. I recommend to cooperate.
Delivery order two months. About the declared functions and pressure I think it should not even go. Dim cheap screen. Just a watch for children as a toy. And separately thanks for the extra remushki for a change. At least it smiled 0
The clock came quickly, in 1.5 weeks. A little crumpled box, in general everything is fine. Pulse measures precisely, pressure with a small error, drill with a tonometer. shows time, weather, date.
Sending fast but with delivery was problems. The clock traveled across the country, even through my city, to Moscow and back. But this is our mail. Sdek delivered the courier to the house, norms. The store answered the messages, worried. Well done! The clock itself is in principle comfortable. Not immediately with the application. But after reboot work. Approximately show pulse and pressure, the values did not check. Yes, and for this there are professional devices. I bought my mother as a gift. I hope it will be happy.
Dayband app in the Playmarket that would be with the smartphone ends. To adjust the time, it is enough to turn on the smartphone. My first fitness bracelet, so I can not compare... Intuitive settings and menus, the Russian language is quite good in the app.
Good fitness watch
Received quickly well pack. Works well for the moment.
доставка СДЕК очень быстрая. Часы работают, к приложению подключились без проблем.
Good evening watering the parcel only today the battery was low, but it's good that the charging went well.
Nelabai kokybiška apyrankė. Neaišku, Kaip skaičiuoja žingsnius. Vaikščiojant nieko nefiksuoja. Stovint vietoje padidėja žingsnių skaičius. Kitų parametrų tikslumo gift netikrinau.
I ordered a watch with a blue bracelet, sent with a pink bracelet. How now to give a brother ????
The store did well to answer always, but the goods came not the one who ordered, quite other watches, and with 1 strap.
I would like to pack better. The goods were destroyed. The Customs Service of Russia carried out an examination to determine damage to the goods.
Very good product for the price. Just as described, good quality, the packaging was good protecting the product. Very good performance, very accurate. I'm very happy with the extra bands, good colors. Totally Recommended.
Hermoso, igual a la imagen, recomiendo
Пришёл быстро, за 6 дней в Тюмень. Жене понравился, сравнили показатели браслета и автоматического тонометра и все совпало и пульс и давление. Смс показывает только начало, звонки отображаются вибрированием и кто звонит. Заряд держит 2 дня.
Wholesale's very quick
This was bought for a present for my mother in law as she wanted one with blood pressure monitoring! She’s not very good with technology but she’s got to grips with this watch pretty quickly! She loves it. It’s not a bad watch for the price!
Shipping fast. Everything is super. Quality norms.
its best
Thank you. All is well.
Merci
Enough. Clock works fine, unfortunately I was disappointed of messages that don't appear in preview and also shows only the first received, from the second in then don't see nothing
It's very good to connect works well arrived very fast now you have to wait to see how long the load of
Came the order quickly checked
Super fast shipping. Water resistant. And he behaves great
The clock is honestly a toy. Cheap and show on normal only pulse. Application is curved, falls off in a day several times
Come with 8 days testing but still so far looks great, cost and benefit all functions working perfectly, application in Portuguese, excellent
Good hours, all functions work fine
No instruction in Russian language.