Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Goods consistent with the description. Delivery in two weeks for paczkomat. Sound quality for me satisfactory. Recommend
Instead of roseblack sent pinkblack. And so everything is normal. It came quickly, they work.
Cool headphones. Came the wrong color, but it does not cancel that they are good :) You can adjust the size, not heavy. The material is black in rubber type, but the hair does not cling, white and orange is plastic. Pleasant sound, but after droplets it seems not so loud, but it's temporary. I ordered on the advice of a friend who had such a service for a very long time! Goods came by Courier
Very good prouct for the money. This is my second pair. The first I bought more than 3 years ago and they still work, just the battery drains a bit quickly, so I just get new pair. Good sound quality and bass for not very pretencious person like me. Arrived quicker than I expected. Will continue shoping from this store.
Very good quality.
Delivery 27 days Ukr. p cord 3.5 was not working well for this money class. this is the second here
Delivery 13 days N. P. ordered a friend says excellent
bien
вместо фиолетового цвета мне прислали розовый который я даже не заказывал, наушники тихие! А я хотел громкие, потому что у меня были тоже такие же наушники все три наушника разных цветов, этот 4 мне пришёл розовый, тем более наушники неоригинальные, тем более Перед заказом продавцу написал чтобы он его полностью проверил Ну и звук тоже, так-то всё работает пришёл без царапин и трещин, в этих наушниках только 2 минуса пришёл не тот цвет и наушники тихие!
I buy second headphones from this store, as a gift. Express delivery to Cheboksary in a week. The sound quality corresponds to the price. Radio sensitivity is not very. As a telephone headset-the microphone is weak, but not for this was bought. From the phone, the sound is not bad.
Recommend
Delivery 4 days-rocket!!! In Krasnodar territory. Headphones bomb!! Thank you store. Recommend.
Спасибо! Товар получил. Соотвецтвует описанию.
The goods came very quickly. All is well. True, I thought that it would be with a box, but it turned out without. Included instruction, cord for recharging. Sound quality is good. In general, the purchase is satisfied. Recommend
Fast delivery to Ukraine. 2.5 weeks. Delivery by new mail. I order the second. Changed to the first speakers, fail in 2 weeks
The goods came. The work did not check. i will write later. thanks to the store.
The goods came within 2 weeks. Headphones are comfortable, the sound is good, on the ears to hold perfectly. The only thing, the wrong color came-bright pink, and ordered Black with powder inserts
Hello, the second time I order and I ordered my daughter pretty cool now my sister wanted everything super earlier order came in 4 days
Prišli v poriadku fungujú vcelku good Som zatiaľ spokojný
Headphones work, the sound is good, the child is very pleased! Brought very quickly (3-4 days), the headphones were charged
Fits perfectly and works well! Looks solid for the moment
Nice sound and quality!!!
The pillows are called very hard. The sound is what dull.
Headphones came quickly. Work.
Well, headphones are good for the price of their something to expect from them is not worth it
21.05.22 ~ 21.06.01 arrival shipping Goodyear
Delivered to the Netherlands in about 2 weeks. Looks good, I didn't try it yet but I hope it will work!
Cool headphones, made qualitatively, the bass is good, when you put it on, the engine of the tractor is not heard.
Got it all. Packed well. Checked, all functions work. For the budget option is OK. Thank you.
Beautiful and stylish. They came out. On work and quality I will write later.
Very fast shipment and delivery, for such price the quality is excellent. Don't expect Headphones for $10 sound like $100. The child liked it, the sound is normal.
the headphone came with fault.
Perfect Sound quality
Very good headphones. Great Sound. Fast shipping.
Цвет совсем не тот. в остальном - всё отлично