Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Came a little with marriage (it does not work out the arches) I think to do it. Whole, I think on the cat will look cool)
One of the coolest things I have ordered from this platform. Obviously my cat approved them and looks very high fashion with them on. Came fairly quick to Bulgaria, in perfect condition and they are the same as in the picture. I highly recommend!
They came on time, a little krivovata arches, so they sit down screaming, and still very tightly open. Designed for cats with small or narrow heads, Our were small and constantly moved. But in themselves are good.
Love it! They are very cute. My bunny can wear it in summer! Delivery took a month.
muy bonitas, llegó a tiempo, incluso creo q un poco antes, es de buena calidad, le quedan un poco grandes a mi gato pero cuando él crezca le quedarán bien
I'm just eating. Super thing for raising the mood for only a dollar! My cat is small enough, for cats more than 4 kg I think it will be cool)
Long went, almost 2 months, already the dispute thought to open, but today took away in the mailbox. Glasses are not damaged, on the face of a flat fall of course a little, but it looks cool, new sensations for the cat.
Товар пришёл быстро, недели за 3, качественно и красиво)
Funny glasses, a little crumpled, cats did not check
This, of course, from a series of humor)) other advertising of the store to us is still far, for cats in Auta! The glasses are cool, but it's a pity that they are slightly bent and not even, but for a funny session somehow fit, the main thing is to teach a little bit of of of of I shoot the star for the fact that the left ear almost did not open, I had to catch up so that it was possible to try on
bonitas tal cual como las pedí!! cada vez llega mas rápido los pedidos!!
Glasses are cool! Very strong and beautiful! We went about 2 months to Ulyanovsk. I advise everyone!
Tight open arches, but most likely so keep even on the Sphinx))
The size was not enough, and so cool
Glasses. Super, like real, on a cat for photo sessions, the coolest photos are obtained. I ordered 2 pcs of different colors.
muy lindos! como en la descripción, el empaquetado podria mejorar debido a que es producto frágil
Funny thing, the cat lasted 5 minutes
De tamaño perfecto para mi gato, aunque no le gusta mucho está graciosa
Very cute, my six-month-old kitten got perfect, he's not happy, as they're uncomfortable, but I recommend them 100% to take a few shots, by the way he came super
Glasses was tested and for good found from hangover!
They're beautiful! My gta looks very stylish when wearing them, they're for adult size cats, baby cats fall down
Points came in a month. Cool, although the arches are curves. Kitty came up, but she did not appreciate them;) The attribute for the photo will be, as an option;) thank you)
They're super nice, the quality and the details I love and they came super fast.
As described. Perfect size for the cats! Shipping came quicker than expected! Very happy.
Cool glasses, everything is like in the description. came in a navel, I really liked the glasses, which you can not say about cats, but they had no choice. Seller recommend
The goods are excellent, quickly sent, but packed in any way. Just in the carpet. The result is one glasses cracked. Opened the dispute, returned the money. But in general, the glasses are fire!
ჩვენი ბიჭია გადარეული თორე სათვალეები სუპერსახლში არ მჭირდება და გარეთ მე არ მიშვებთო ბრძანა.
Excellent product, they are just like the ones in the picture are very nice
Excellent Quality... highly recommend....
I loved them, it took half of what the store said, beautiful The only catch is getting used to the Michi
Delivered to Kyiv Ukraine in about 2,5 weeks which is very fast to Nova poste. Quality is very good and colors and design just exactly as on photos. Really like the product and recommend it a lot!
On my cat, the glasses do not hold, they fall ( And so the goods are good
Glasses are super. Delivery more than a month. Cat don't like
Good glasses, for a thin face is excellent. Sent instantly, delivery was about two months. The only negative, the fall is very tight, and then not the end, but most importantly, the cat is happy :) Seller recommend.
Excellent
As described Ordered from February and arrived today, so nothing fast on shipping
They're really perfect! They give the Minins a great style. We're fascinated with your pictures.
Very cool glasses, did not expect such a result, the cat certainly did not like the idea of putting them on, but alas had to
An interesting toy for cats and cats. The quality is excellent. Neat and beautiful. Well packed delivery three weeks. I recommend to buy.
Sunglasses great fit! Kotu not very like...