Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
As in the description thanks to the store
Goods consistent with the description. Fast shipping, pack very well secured. Earphone well sprawują (after the first use), but myśle, with so will be for more;)
They sound quite acceptable.
Good product
They're pretty big eye with that, my ears are adapted to that but small ears must hurt. Excellent sound lasts 1.5 to 2 hours according to use and volume Impeccable charger, it costs to use the multifunction button and pair both. Need practice
Pretty good, very comfortable and look good quality. He arrived quickly, in 2 weeks
Arrived very fast before time
Excellent. No problem at the moment.
Very good, impeccable sound surprised me, recommended 100% Plus they arrived long before two weeks and stockings
Great product and easy use, recommend
I did not expect such headphones at all cool
Excellent, quality great price
Perfect
Work as advertised. Only issue is slightly touch will cause it to stop or turn off.
Order black with Case 2000mAh and came black and white C Case 2000mAh
12.11.20 an order was made 07.12.20 arrived at the ukrmail office. The box in which the headphones were opened but not damaged. Headphones in working condition, not very loud, but at the same time foreign sounds from outside are not heard. I tested for almost three hours and did not completely discharge. If there are failures in the near future, I will necessarily add a review. While everything suits. Thank you.
Everything OK corresponds to the description of the quality of the products is excellent, the sound is cool, the bass is super.
Very good and came super fast
Arrived in 25 days, packing super, in perfect condition, however left, the white earphone does not hold the charge, opened the dispute-half the price was returned. The right earphone holds a charge of 2,5 - 3 hours.
Very top
Steep headphones, order, I recommend the store!!
Ótimo produto l!
Top perfect sound very good working
All correspond, check how in action and if I add feedback
doesnt sound soo good on the box thers scratches, got it like that. but for the price thers ok
Play decently. Worth these money. Aesthetically and solidly made. Sincerely recommend, fast shipping OK 2 wks
They work fine, they have good sound quality
They arrived very fast buy on November 11 arrived on 3 as the description, I don't use them yet Porq are for gift, highly recommended, very well packed
Thank you very much the product arrived in a short time and very good condition, I loved it
Very good
Київська OBL is denied through the city on the NP packed mega yakisno, came all the reception, women the packing of bull vkrita (Scotch розрізаний) is very high, the charge is 70%. Not so far. I recommend the store)
Good product but not fits well in and the volume is normal
2 times I order. The sound quality is very decent. Took for books. After 2 months, the playing time is reduced 10-20%
came fast they are working and everything is great, the sound cuality is good and the case charger works great thank you :)
good product for price paid. only thing is that there is static noise with them, something to keep in mind.
Excellent Product, value for money, the sound is fantastic and I arrive in good weather. The package arrived in perfect condition. I recommend it.
Worked perfectly for 1 month. Still using it and if it fails I'll say. Touch pads on the ear buds could be better but the rest is very good.
Week in Dagestan. Packaging opened came. The headphones themselves are not damaged and work perfectly. Came completely discharged. Charged and everything works fine.
Excellent Product
I love it
Excellent sound, feel the quality at first, but worth the wait
Excellent quality
Good
Cunplio com mi expectativa escelente producto y se esculla jenial
Excellent headphones, well packed, the sound is cool. Recommend
Came very cool headphones very quickly in a week came thank you
Everything is super.
Very good auricular for their price, I liked them very much, they listen well.
i realy liked the product
With full charge discharged exactly for 6 hours of active use. One full charging headphone from the case takes about 10% charging the case. Charge in about one hour.
Came very well packed and earlier than expected. After use will make additional comments.
Everything has come, the headphones are normal, but the problem is that the order was originally with home delivery... but I did not bring them, called and They said that they would come and take it... it's not very good.
Received earphones in good condition, well packing, and it was functions good. Unfortunately I need to pay dkk185 for the import tax fee for these earphones, for me it is not worth of money.
The product takes 2 weeks, well packed but the dented box and appears to be open, the product was on but not worrying because of my country's customs, the product sounds good, battery durability still doesn't know but they say up to 4 hours. Headphones and battery box have some minimal damage but do not affect.
Well packed to super fast sound quality very good I looked the manual and spoke was weatherproof water otherwise fine
I arrive a little earlier than expected very good serve quite well and apart it works as external battery
Works Super, the sound is excellent, very convenient, delivered quickly
These headphones for their price are damn good)) detailed analysis on yutub channel Ministry TOPOFF
Very good headphones are super father and with very good sound☺️ The truth I loved them I highly recommend aside arrived super fast the order was made by 11.11
Excellent hearing aids, highly recommended, sound better than expected
Arrived with 17 days, fast DMS. The sound clean, great price for a cm this. Are Congratulations!
Very nice. I bought it to make a gift so I didn't try it personally.
love the headphones. good quality and sound. definitely recommended
Good shopping and 20 days to Veracruz Mexico. I'm happy with the product, it was very economical and fast. The sound is good but not Exelant. It's very high. I'm still checking them out about the battery.
They 've arrived fast. I haven't tried them at the moment.
Hello, this is the third time that buy here and am increasingly satisfied, my purchase arrived here in Brazil in 20 days.
I'm fast.
All comply with the description. Game, loading. Shipment in 16 days Recommend
Great Store Posted fast Well packed Purchase 31.11.2020 Delivered 10.12.2020 Salvador Bahia Will test and back to the hitherto Great sound quality
Arrived Super Fast 15 days I loved super good quality highly recommended well packed Thank you store
Very well packed and according to store description. Recommended at 100%
Excellent Product fast shipping everything expected of good service % 100 recommended
Well packed, secured and operate. Recommend
We came very quickly. Quality is good. The sound corresponds to the price.
Very good very satified.
It came fast, and it's how the images show it.
Headphones for its price is good, play not Ahti, but for such money and did not expect something of quality in sound.