Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Very cool, I'm delighted. Went for almost a month
Thank you very much for the parcel. the cover is very good quality, I did not expect it, to be honest)
As in the picture, very beautiful
Very cute
It's exelent, I like how it looks on the airpods and the beautiful color, I arrive just in time even before and fits very well, completely happy with the product and service.
Thank you, I liked the cover, soft
I arrive very soon, exact description
Is very very very beautiful!!!!! I loved, like the picture.
Very cute! Very nice finish Faithful to the image I recommend these products excellent value for money
It's very nice, they came super fast and they're the same. Thank you
Good quality, looks like good protection, it might be a bit heavier than I thought.
The parcel came in 8 days, everything is fine
Sooo sweet. Thanks for the store. The delivery was fast enough, the item itself is good, looks like on the seller's photo
Super
Beautiful, pleasant to the touch. A little weak carabiner, buy more reliable. And so everything is very good delivery 15 days to Krasnodar
Like the photo. Very cute and arrived in Meno 1 month I live in Brazil, hortolândia
The order came to St. Petersburg in 10 days, the silicone is soft, there are no complaints to the order.
The goods came in good condition, but took a long time. Cover satisfied
Ocheen cute cover, the quality is excellent. Order went 1,5 month to Portugal
Fits perfectly and so cute!!
Very pretty boy, quite liked.
It's just like the picture shown, looks good on Motorola's vervebuds 110.
cute case, came in great condition!
Everything is fine, delivery is fast, the goods correspond to the description. Seller recommend.
It came very fast. I would have liked it to be more closed, but generally well.
Such a cute cover, only the top cover does not fit much
Cheholchik exactly the same as in the picture, the quality is satisfied, on the phone sits well, the lid does not fall off. Purchase is happy with all 100%. The goods were sent immediately, delivery to Ukraine zyanyala 3 weeks.
Everything is fine
Everything just super recommend
Good quality goods, as in the photo, but instead of a dinosaur came a dragon, so 4 stars. To Yekaterinburg reached 1,5 months
Arrived quickly (3 weeks), sits perfectly, quality top
Everything is fine, I recommend
Excellent quality! I love him
I love it very nice, and I arrive in about 1 month, I recommend it very much♡♡
Same as the picture, good quality, it's hard. It comes in time only that the post office in Chile is slow, but it arrives :)
The cover is large, but cool) sat well, there is no smell, thick enough and heavy.
It's very cute, only defects: the color that is pink and not cream, the weight (it's quite heavy), the delivery time (quite long) and that both parts do not attach together!
Nice case
It's exactly the same as in the photo. It's moni but and they're very protected. I love it I would definitely buy it again.
Very cool cover, straight As in the picture, comfortable, well protects very)
Cool looks, soft cover, the smell of plastic is, even a carabiner for the "power" is, as a gift is the most)
Good product, all in order
PEERFECTAAAA!
Good cover, I liked
In the reception is not a Chase case, in the middle of its cheek of paint, ale gyogo can not be seen, thin selicon
It’s so cute! Same as the image.
In principle, not bad, there is no smell, it looks pretty. But! Due to the fact that the top pad is quite heavy, the cover of the case is weak and hard to open itself.
Good case, I like