Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Ordered 11.11 received 10.12, baby satisfied
The cover is cool, but a little voluminous. I sat perfectly!) came for Weeks 3 and to Ukraine
Good quality and fast delivery. But the size very huge.
The cover is super! Come quickly! Sequin many, expected less. Plastic is solid, thick. Because of the cover, the headphones became twice as large
Cool iridescent sequins)) but the cover itself is quite voluminous. Need to get used)
Ziet er hetzelfde uit als de plaatjes. Moest wel wennen aan de grootte, maar dat was te verwachten. Ontzettend blij mee!
Perfect!!! Loved very much. Thank you!
Excellent case, tight! Came very quickly, sequins move)
The case was like a case, and rosemir thought that rosemir was the one who was the one who was the one who was the one who was the one who was the one who Delivery shvidka, with the store did not hurt. Recommend!
It came in two weeks to Moscow, all as in the photo.
Good quality, color is same as shown in the picture, fast delivery, satisfied thank-you
No cracks or scuffs, a lot of sequins, came quickly. On the headphones sits easily. Although bulky, it opens normally.
LOVE!!!
Very beautiful cover. I did not regret that I ordered it, but it is necessary to clarify that it adds the dimensions, which is logical, but I like everything.
The cover is hard. It opens easily, nothing is removed.
The cover is very beautiful, everything corresponds to the description, but it turned out to be small. Baby upset
To St. Petersburg was about 2 months, but it was worth it)) unrealistically cool cover!!
LOVE
Very happy with it!
I'm just glad, the case is dugé schvidko priyshov, it's not necessary to use it, shcho on mikolayaya Vien. Duge Duge is pre-war, I will lock up
Awesome! I'm very happy!
In Moscow, the parcel reached a month. The quality is excellent, but at first it seems unusual to be large. It's also plastic, hard. After a silicone cover it seems uncomfortable, but then you get used to it. The sequins are very beautiful. Keep in mind that the lid is separate, just put on top. It seems to me, this case is more for home use, with you to carry unreliable, can crack, and bulky.
Cool cheholchik, I'm sorry to try on I can not TK the headphones are delayed.
The goods came in a month. I'm very pleased with the cover, but there is one drawback, it's quite tight to shoot and I recommend so wonderful!)
Plastic case. Plastic is not of high quality. It looks beautiful. Delivery fast and on time all delivered. Just over a month there was a parcel in the Mo.
Absolutely love it ! Get it now ! It did take a while to come but I’m assuming that’s because of the current times.
It's been a long time. Very large, more than the case itself twice, behind the plastic is not protected Looks beautiful, but not worth it I wouldn't know.
Cool cover made of plastic, not very nice to hold in your hand, but glitters are pouring
Super! I really liked it!!!
See above
Quality, spectacular and beautiful cover! Tightly sits on headphones. Massive enough. I'm happy with the purchase. Before St. Petersburg went 3 weeks.
Hard, thick, but the sequins are excellent!
I arrive early and I love them! <3 Mexico Cdmx.
Awesome Cover! My wife is delighted! Very such a quality, monolithic, thick body, I think it's better not to drop))) fast delivery to Moscow
Fast delivery, too happy with the product, really thick as case and easy to remove
The cover is very beautiful, it's a pity that there is no carabiner in the kit
It’s a very good product for a good price, it’s hard and durable
Okey. this look
Super 10/10
Чехол супер крут ) да , объемный , но это мелочи по сравнению с тем , какой он красивый ) доставка буквально 2 недели до Киева - то есть ещё и очень быстро
Very duvolno purchase all perfectly recommend, fast delivery
Great case. Keeps well. The case from the headphones does not fall out. Beautiful.
Delivery in 3 weeks, product consistent with the description, recommend store;)
Everything is cool as in the photo, took an even blue case for mom she liked
Fast מאןד.
It's gorgeous! In the Instagram such 250 hryvnia) I advise
Good, well, I thought that it would be thinner. Thick plastic