Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Excellent Product, recommended.
Just what I ordered, good product.
Very fast delivery
I'm happy with everyone.
Satisfais
Thank you store, 10 days delivery, quality is good
The camera came in 18 days from China to the Falcon of the Vologda region. about the camera! With the ifrowish illumination is perfectly visible in full darkness
Came very quickly for 12 days on the look of everything is fine store rekamenduyu
super fast delivery thnx
The camera installed, everything is clear, we will check Even at night, as the diodes shine. The store is well done) the quality of the video is normal, for such money.
It came quickly in one package together with other orders was tracked for appearance good still not put
The product fully corresponds to the description. The store sent the goods on the day of the order. It was nice to receive in the parcel also a warranty card for a year on these cameras. When I install on the car, I will write an additional review.
The goods came to the Moscow region in 22 days. Externally everything is whole, without defects. I'll put it when it's warmer. I think it's gonna be okay. Seller Thank you!
excelente
The camera without wires, would have ordered right away...
The camera is clear, I advise! Before that, there was a very small angle without illumination and approached the pipets! This is higher! And the quality of the cortinka is worthy!!!
Well done. Ordered for transfer. Works.
Came the camera quickly until I checked how I will check out
It works, in the case the hole will need to be sealed.
good product
Не проверял, доставили быстро, в этот раз взял без подсветки, ту на мойке залил перестала работать.
Ordering for the second time. What can I say camera working, do not wait for such a price from it of excellent image quality but it works and shows, there are lines, afternoon good. So who wants to take it. Thank you and good luck!
All soup. Very high quality camera! The store is good! Came to Ukraine very quickly. I recommend it to everyone!
The camera came in a holistic of scratches, the coke is not as I will check the baking
The goods came intact. Packed well. It's credible. Until I installed. there is an installation scheme. Warranty Commitment for Russian and English
Very good camera, small, comfortable and very high quality!!! Very good price and excellent store, super goods, I advise everyone!!!
Good qualty and fast dilvry thank you
Everything is fine, I recommend the store!
It's okay. It came in 15 days in Lubinsky district.