Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Congratulations arrived very fast Thanks
The product corresponds to the description. Shipping fast. Seller recommend.
Yqc t5 wireless bluetooth is very accurate
Very good earphones for their price. The sound is very clear and you can hear a wide range of frequences. The bass is not much but it is ok. Others can hear you clearly during a call so you can definitely use it as a handsfree, either the one either both earphones. If you want to use them for games, you can press 3 times the right earphone and you can activate "game mode" and the lag is reduced so much that you don't even realize if it exists at all. When the battery is low you will be notified while wearing them and you will put them in the case to charge them. I only wish they were a bit more comfortable on my ears.
All Super already Order 3 times!!!! Recommend
Все ок. До Тольятти за 13 дней
Super thanks a lot, got fast headphones quality
Headphones are good. Arrived quickly in 16 days. Thank you store. Took for $16.72.
Товар хороший. В ушах стоит удобно. Звук нормальный за свою цену. Доставка быстрая. За 16 дней в Казахстан, г. Кызылорда.
Fast Delivery 14 days
Well received, good quality
Came quickly, well packed, the goods did not try
Good quality.
Like, in my opinion and for my use, the sound is very good and delivers what it promises, just not sure if like the looks on, but recommend anyway. Plan so that test, return and inform the durability of battery
Great headphones! Thank you. everything is clear. they sound great.
Very nice headphones.
Came within a month. It was a good purchase. Fully satisfied. No problem noticed. Bought it for my husband. He is very happy and satisfied.
Sound qcy as always on top. I recommend to buy.
Great earphones. Loved them.
Sluchatka hrajou krásně , čistý Zvuk přišli after 9 dnech. A zatim jsem spokojený.
The package arrives in 20 days
The product meets expectations. They arrived in Ukraine in 3 weeks. Track tracked. At a volume above the average, the drone is heard at medium frequencies, but not always. Bass is not a "super-duper", but there were no overruns and for such money. Headphones work in pairs and separately when talking and when listening to music. The microphone in the room gives good audibility. I haven't tested on the Street yet. On smart Xiaomi laptop 4x in the line there is a headset indicator, which with full white charge, then it becomes orange. And when the battery on the earphone sits down and periodically beeps (it's time to charge), then the indicator on smart becomes red-very convenient. On the left earphone, the touch does not work the first time (or it's "curve" left hand is guilty))). Product and store recommend.
Excellent
звук на 3+. Удобно сидят, не выпадают. брал для спорт зала, полностью устраивают.
30 days waiting, I received the giant T5, thank you for the Chinese store.
For such money norms, from 100% to 60% sat down for 2,5 hours. Comparison with G-sound headphones
In addition, they sound super happy to buy from the store thanks. (I'll add later)
Lovely headphones! Sit tight, do not fall out at all. Pleasant, smooth. The sound is at a very high level. And you can not not say about noise reduction. Super. At high volume, no one can hear) three nozzles are included, for any ear will do. I advise everyone.
Fast delivery 25 days running product workout
The product has been delivered Great product for its price Thank you
Good product. Recommended store.
Headphones are good, made of good plastic, the sound is excellent. Delivery fast, during transportation did not suffer)
It's great
To be honest, for its price it's just an awesome product. Even basses are felt. About charging, I do not worry at all... Charged 1 time and throughout the day exported unstoppably, and could not plant. Please note the model!!!!!!!!! If the model starts at "1"-do not take (Model: in1925), they do not connect to the official program, support for the official program qcy begins with the model beginning on "2" (Model: 2925). It's written on the back of the box. Or ask the store in advance about the model...
Very decent headphones and sound for this money
Good product arrived in Algeria within 22 days thanks to the store