Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Zestaw nie zawiera baterii mimo, ze w opakowaniu jest miejsce na nią. Ogółem sprzęt sprawny i działa zgodnie z przeznaczeniem.
The toothbrush came quickly enough. The original packaging from the toothbrush was deformed (can be seen in the photo). Inside everything is in order.
Very well.✅✅
Brushes came, the packing at one is damaged. They were not cleaned yet, but they look good. They work from the battery, bought them for 58 UAH. They came to Ukr. Mail.
Normal brush, for its money cleans well.
Заказувала товар 25.12.2020, прийшов 19.01.2021. Батарейки в комплекті нема. Товар працює, мені подобається. Замовляла через «руби его» за 2долара. Рекомендую продавця
Прийшло за 19 днів.Працює дякую багато насадок
Good cheek. Was packed in a box. Functions. Everything is fine
Works
At its price a good toothbrush. Powered by a battery. In the set of 3 nozzles, bristles soft.
The goods came for a month, I like everything, there are three nozzles
Its ok
Excellent vibrator, top for girls X)
Won for a dollar. Works. I gave it to my husband. There are spare nozzles. The store Thank you very much.
Delivery is fast, I recommend.
Product is same as described, Very Well Packed, Received in 22 Days..
Delivery 22 days to Ukraine. There is a place for a battery, the battery is not put. 3 nozzles. For 2 $ excellent score.
Пристрій норм, за такі гроші. Воно просто вібрує
The product arrived quickly
Very fast shipping, 10 days Recommend
I ordered 24.12 came to the Post Office 20.01 to Ukraine) the order is pre-war, I recommend) all pratsiu)
The order has arrived in the estimated time frame, works correctly and is soft to the touch, works with a stack
Priishov vchasno. Track run out In the complete set does not carry batteries, the city of the battery is not present batteries
I'm very happy with the purchase. Even for such money. It's clearly worth it. Thank you very much
It works fine, it's fine. It works with an AA battery that is not included.
The brush corresponds to the image, at design level I would have appreciated it being with the circular head, since it's the best way to extract dirt, it works with batteries. The shipment arrived very soon. Happy for the purchase at the price I had
The product is worth the price we got from nice discount.
The brush works, it was without a battery, in the kit 3 nozzles, it came quickly, the package is good, lay in an envelope from the navel, absolutely without damage
Delivery about a month. The box is slightly crumpled, inside everything is whole. Batteries are not included. Bought for 2 dollars.
I like it very much, for the price you have is very good!
I loved it, good product and it came in perfect condition, very fast.
For 2 $ excellent
Arrived very quickly
I haven't tried it yet but it looks very good
Delivery about a month. The box is slightly crumpled, inside everything is whole. Batteries are not included. Bought for 2 dollars.