Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
The bag is very good, the store sent quickly. Only our mail something took a long time. The seller was in touch. The seller put a gift. Thank you seller.
It took 2 weeks to arrive, in perfect condition, the skin a little low quality being plastic pocho, good size
Bag, set-off.
Nice purse! Packed very well! Arrived very quickly! I recommend definitely!
It came pretty quickly. Quality is good. Recommend.
The bag is as described by the store. It's super good: nice design and very good finish. The shipment arrived very fast, in less than 15 days since I placed the order, and they send it nicely packaged.
920 rub. leatherette, soft, pleasant. The color is beautiful. i liked it.
I ordered it for my father, I liked it very much, the quality is excellent, I recommend the store
Chegou intacto. bem embalado.
All Super
Very good product and with good finishes, I recommend 100%. I delay less than expected to arrive. Thank you very much!
Perfect size good purchase
My husband liked it, thank you Seller!
Bag Super
The bag is cool, my business notebook went on Hurray and a bunch of things, not counting two phones. Went to Moscow for two weeks, very quickly, cool! All the zippers work very well, the quality is normal, there is a chance that will last a long time. Thank you so much. I did not communicate with the store, but still handsome, I will buy more. The seller and I recommend it.
Came the parcel to Chelyabinsk region, very quickly! The product is very pleased with who ordered this handbag, he is very, very happy to know the pensioner... Wishes the store prosperity and many thanks for the goods...
The goods are very satisfied. I came quickly. Matches the picture. Seller recommend
Everything is fine
Shock! Ordered on January 20, came 29. I haven't had that before. All OK
Excellent. thanks for the gift. no smell, the material is soft. Took at a discount for 7 $.
In appearance, a normal, good bag. I personally did not unpack, I gave the parcel, but I was told that the quality is average, as they say-sewn on my knee... Delivery is very fast, in Moscow 11 days.
Very good men's bag, very quickly came, there is a little unpleasant smell, but for such money the look itself is chic
Ok
I waited about 3 weeks in pribaikala. I got everything whole, packed in a pouch. Inside air bag. Only the smell is strong. With the store did not communicate, there was no need. We went to bed at the scheduled time. Recommend
Very cool, fully corresponds to the description. Delivery 3 weeks to Ukraine.
Very good quality. He has arrived quickly. I'm so happy
i love it but is very small thanks to ali and thanks to the store
El producto es correcto y parece de buena calidad
The bag is good, there is a smell. It's not scary. 911,09 R. Not remembered, the store took care.
ОЧЕНЬ ДОЛГО ШЕЛ ЗАКАЗ!!!Небольшая компактная сумка для мелочей,которые не охота расововать по карманам:))) Отдать можно должное качеству пошива,но не дизайна! Кожзам блестит,как лаковая кожа.....хотя показано, что кожа матовая,выбирая в живую, точно бы не выбрал ее.
received a good quality bag
Excellent bag, ordered as a gift to dad, very satisfied. Soft, good lightning, perfectly packed, came faster than the specified period.