Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Great came well and before what I was told
It all came whole. Packing at the highest level. Sending Dosta super. Sinia headphones connected quickly took for demolition. They work fast. They're white. A little remembered, the left did not want to work, sometimes the music will get stuck in white. Sound good. To the store for sending and packing more buyer and good luck. Seller recommend. I hope to work for a long time.
It came pretty quickly, 50 days, fucking ...., I live Tipo in Europe, and my parcel 20 days, 300 km drove. So everything is OK, but the sound is not enough.
Excellent, great sound and super fast delivery to Mexico
Good product. It matches the description. Very good sound quality for both music and calling. Only point to improve, the shipping time, placed the order on 23 December and received in one month. The case, is an excellent external battery for charging individually or in pairs, easy connection to the phone. By the way, only 4 pads arrived instead of the 6 promised. Despite everything, I recommend.
Good quality.
very good earphones.
Пришло раньше срока_ Всё работает_
The product came but not that fast as it was described, i love it in appearance but i haven't use it to know if it is Ok i just receive it now but Bluetooth earphones arrives not broken, but for now i don't know if is working fine, thanks store for sending it, i recommend the seller thanks.
All went well. Description fits to the article. No microphone, but is true that it doesn't appear on it.
Went long, since the beginning there were problems with synchronization played only separately, in The Internet has found a solution. Play so-so, for fans of high-quality sound is not worth taking. For their money will go, the main thing is that they hold tight on their ears, they do not interfere with training. Packed perfectly, in an inflatable pillow like cartridges are packing, but our mail was able to understand the box anyway.
Quite good
They are awesome, all well packed
Headphones came to Belarus for four weeks perfectly packed work both sound quality store advise
Headphones are good, but there are small problems .. When more than 15 minutes listening to music, the sound is lost for a second and again renewable.
Item as described. Audio discreet.
Earphone with good audio quality and support audio stereo, super comfortable, and delivery was super fast about 10 days.
They work perfectly, they fit perfect, very good sound.
Cheap but very good! I recommend the purchase.
The order came super fast. Headphones have an expectacular sound. Too bad they're not external battery for charging the phone. Price quality is brutal.
Exelent I love it❤Quick Charge, good sound. Low and sharp fits well, it is comfortable even with lenses✊❤
I'm in good condition, I 've been using it for a week and they're doing fine.
Arrived very fast. Less than 15 days. First Test, shows a clean sound and very good. Better than many and even a JBL. Cost effective. Rubbers came all the same size and box mixed even being well packed.
Good price v'è quality excellent recommend it
пришло за 20 дней. Все работает. Упаковано хорошо, хоть в футбол играй. Звук за эти деньги хороший.
came very well packaged, so far it sits very comfortable in the ear, while at first it felt flimsy, it actually holds well and have not fallen evwn when tried jumping and wiggling my head fast to stress test it. volume is very high! which is good. the the controls are not very comfortable to use so far but will update if this changes due to getting used to it. all in all, so far it seems like a very high quality product especially for its price
Ears are not what the sound is also norms for this money, came charged, the case is charged 70 percent
Very good product exactly as described thank you to the store I highly recommend. Very powerful sound quality.
Thank you. Everything works, the sound is super. Soilenyas quickly Called md03 Естьзапосные for ears rubber. In a convenient box. Judite from Riga. Advice.
Produto conforme a descrição, cumpre o que promete.
To Samsung connected without problems, the sound is excellent
I ordered out of curiosity, what the fuck and how to work. came 15 days before St. Petersburg, everything is whole and not even crumpled. As for the music, very loud even too much, I had to adjust through The Equalizer, not super, but will go. But I'll tell you what I need for calls, and loud and the companion hears well. I called Voronezh, they hear perfectly. Thank you, I recommend.
Excellent packaging I recommend the store