Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
i ordered the 300 gb one. it works as described, download speed is fast. it came in a pretty package with a data cable. i recommend you to buy this budget HDD
At the moment it works properly. It's a detail that came with a bookmark and so well wrapped, even in its shell.
Very fast shipping from China.
Come quickly! Packed well, without damage. Corresponds to the description. The store put the small one. Thank you)
البائع يرد على الرسائل بسرعة و الشحن جيد و المنتج مطابق للوصف كما قام بإرسال فلاش ديسك كهدية انصح بالتعامل معه
Very fast delivery
The disc is cool. She took her husband for a gift. He's happy as a child. As a gift there was a case for an external disk and a keychain. The goods went for weeks 3. took with the dentist in the nearest five. Very convenient.
Delivery to Belarus 2 months. The product corresponds to the description. The store is pleasantly pleased) I did not put gifts as everyone did, but instead of 320 GB I threw 512 GB. The real volume is 480 GB. I advise, definitely))
I came to Moscow in 2 weeks. A little scratched. Is working
It came quickly still and put a gift, thank you
If I arrive well and cared for by the attentive store the only bad thing was tracking but all perfect
As described, looks good quality. Testing.
Thank you
Haven't tried yet Looks good
Excellent.
Capacity and proper operation, the hard drive finishes have not come to me to convince.
The drive works fine. A good case, thanks to the store for both the goods and an additional gift.
Fast shiping. everything ok
Came quickly, looks stylish, the store put a gift. Everything works memory 931gb
Excellent Product arrived very fast, recommended store I will order again.
Very cool packed!
Bought to store photos, videos. Delivery is fast, everything has come whole. Recommend.
It came a little faster than planned. The cover is good, dense, the external drive itself is not as good as expected, but the main thing is that the functionality is normal. As a gift, the store put a cute Chinese bookmark
Fast shipping (10 days) Product corresponding to the description delivered with this carrying case and its cable
Works ..!
buen producto,
Fast delivery Great store products great products good
Thank you.
Good shopping, poor on pc and all good. I bought a 2TB one and wine with 1,81, but it's something. I was happy with the purchase I recommend.
Thank you. disk with a handbag-cover. the store still put a mascot-record in the parcel. I recommend it to everyone.
Came on time, everything works, satisfied
Until now perfect condition, after testing it better send new feedback
Delivery about a month to Minsk. Thank you, I'm happy with the order!
The goods came quickly in 2 weeks everything works,