Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Product Note 10 .. Arrived very fast
Arrived in time before the estimated time, approve it
Good product
Ótimo produto, chegou com 14 dias e não fui taxado! Excelente vendedor, minha terceira compra com o mesmo.
Excellent Product, impeccable sound and material quality is featured. It was worth the wait.
Всё отлично!
Super fast, purchase were to receive 12 days in river oysters/RJ. Sound box very good, sound pretty clean.
Just got this now from the post office. tried it for about 3 minutes and the sound is good. This is surely a small demon. I'm very impressed. thumbs up Anker
Very good, sorry that lately are coming with destroyed until wet was.
Quality of course good sound good clean delivery fast on Wednesday ordered on Friday courier brought Moz. OBL. Compare to eat with what was Sony XB30 it is more expensive and more powerful there and the bass more was but Anker purge works out all the scenes of the bass of of of. Competitors are definitely not given autonomy. In general, I advise you to take
The product has excellent sound for its price range, came very fast to Chile but in the process of internating it country it was where I very much delay. It's smaller than I thought he put a car key next to him to look like a reference.
The parcel came in 17 days in the RB. The sound quality is amazing, for such sizes. Very glad, I advise everyone both the column and the store
Very good products! Should ship with another shipping company the delivery just took way too long!
Perfect sound, good range, battery lasts very top.
First impressions .. Box with good finish and clean sound. Delivery fast.
Excellent quality rubber material. The sound high quality The battery lasts a long time used it all day and still has 50 percent charge…
довольно
Perfect! Sound quality is damn awesome and worths price. It took a lot of time to arrive here. But its wonderful!
Really worth the thing! For such money-a find! The sound is clean, the body is pleasant. The material is such that the prints remain, but it is easily cleaned with a napkin. As for impact resistance and waterproof-you do not want to check, but the fact that it is reliable, allows you to safely take it to nature. I learned about it from the blogger Katya konasova, I do not regret it! Thank you!
The column came before the declared deadline. The quality of the column is excellent.
Çok hızlı elime ulaştı ve aşırı kaliteli
The sound quality is also good and price may be different good Oi Oi
Sounds great to be so small, great, I liked a lot
A column, I'm in the grip. At the same time, one Bule, Teper booth stereo pair. Dugé Garna, Miss colouro! Anchor, yak, hang on, hang on, everything's going on up to kintsi!
Product arrived in 9 days calendar congratulations fast super recommend the store!!!
Great store, sent the goods very fast. Received in 21 days. This box Bluetooth Anker and very good. Clean sound with bass very apparent. To be complete, could come with memory card slot and FM radio, but an excellent box.
Ate o momento estou gostando bastante da caixinha, som limpo, bons graves, excelente para ambientes internos. O envio foi bem rápido também. Estou satisfeito.
Despite being late for six weeks, I'm satisfied. Great quality for such a price.
top ❤️ produit original le son est excellent thanks anker ❤️
excelente producto tardo 45 días en llegar
Great product, was surprised with the sound quality, excellent!
Great sound box, quality and mainly money!
Very fast and very good!! Recommend.
Anker soundcore 2 box recommend, excellent sound quality a great acquisition. Store deliver super fast excellent store.
Beauty in all area. Great purchase. I am Excited.
Description matches. Delivery fast, store well done.