Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Checked on the apartment. Works fine. Dry and wet cleaning. The charge is enough for cleaning an ordinary three-room apartment. Carpet tracks clean quite decently, collects wool. I am pleased. Price + Quality = excellent!
Delivery super fast-day 4. The vacuum cleaner is great. In the clean room found a lot of wool and garbage. The application is connected without problems. The map draws where it was removed, then forgets and when re-cleaning draws again. A couple of times I caught up with the wires, in one case I said something and stopped, in another I dragged myself, so I still need to follow him. But for rooms without wires-perfect. The kit is good. I hope it will last a long time. Only until I understand it stops when it is overfilled with garbage or I need to monitor it myself.
For your money is an excellent option. Of the pluses: really high suction power, does not spoil the furniture, the sensors work, the snake goes smoothly, passes the entire available area, then goes along all the walls and corners. On the carpet with ordinary pile goes perfectly, dried a bunch of dust only from him. Of the minuses: on the carpet with a high Pile says that the central brush is damaged (roller brush is damage), but with a brush it all seems good to me, but. After you restart, He forgets where he went and starts the cleaning again and so in a circle. Ordered another parent.
Shipment dotarła in 2 working days all in best fine. Robot Works and cleans operation easy to master. Applique on the phone works but it probably little useful besides that shows level Bateri. Recommend store because trade at the highest level. Yours
The vacuum cleaner came quickly, within the specified period, delivery directly to the apartment. Working, all as in the description. To the store Thank you!!!
Great item. Very fast shipping. This is what it collected at a first use.
Awesome fast shipping, good packaging, great device, Top quality! Will definitely buy another one.
Is according to you buy, the first the I'm using now almost 1 month all day and works great! Ne I took un'altro in gift box. Super fast shipping, store super nice and robot is a great helper in your home! I have two children and this is really a help for me. It is easy to operate with both app that with remote control. The base is only if cleans in the same room where it is poggiata. Usually the close inside a room and I do wipe several times and then the sposto in another room, if I leave, vague for home, you will lose and does not do well its work, we put much more time and eventually "heater" and look at the base. It is easy to clean and spare parts are also found on Amazon. Sin that speak English only. I attach the photo of the time taken to clean the kitchen. P.s. Recognizes the container with water and one for only suction. When lava simultaneously draws which is really Top!! Super recommended!
There are no questions about peeling. This is the 4th order already. Be careful when ordering from local warehouses. The store overrides the amount of residue. I bought with a 29.11 friend and was not available. A friend waited until 28.12 My sent from Germany got 6.01 + 19 $ to melt. The seller in the form of compensation sends a filter, a rag and two brushes. Although the set is 5 times more worth 14 $ for others. I recommend compensation for the loss of money.
The vacuum cleaner works fine. Arrived 3 days before Voronezh, the courier brought home.
An excellent product. Just like in the description. The store is serious and attentive to the buyer's wishes. I recommend the product.
Really great robot vacuum cleaner! Fits under my bank of 9 inches to the laminate and the carpet join not even counting! Sucks very well, don't think that you never recieve need to vacuuming but for the daily maintenance very fine! The most sucks he with ease on and also my laagpolig carpet is no difficulty at all for this robot. Works besides perfect with google home and can make him so also control via my google speakers but also with my smartwatch with google Assistant. The delivery is completely bizarre, ordered on Sunday morning and now (Thursday) already inside. Also the water tank sat in the box and am so far really very satisfied. Came indeed from Poland, no worry had about invoerkosten!
Falta probar, pero tiene muy buena pinta
It came to Ufa in three days. Immediately everything started without dancing with a tambourine. In the weback app you need to provide all the permissions and disable Bluetooth, otherwise it is difficult to communicate with a vacuum cleaner. Overall satisfied. There is a wet cleaning (do not confuse with washing floors)
Super. I really liked the vacuum cleaner, everything was clean, wipe the floors, and returned to the base quickly finding it, the application on the phone downloaded quickly.
Покупала, чтобы каждый день была влажная уборка, я в восторге. В доме кафельные теплые полы, к ним вся пыль притягивается, особенно в холодный период и этот пылесос спасение. На режиме влажной уборки работает очень тихо и заряда хватает намного, два этажа убрал 200м и еще 70%заряда осталось, протирает и пыль одновременно всасывает. Стало намного свежее в доме с этим пылесосом. До этого лет 7 были LG HOM BOT и IROBOT , до сих пор работают, но после них робот собрал столько пыли да еще и протер влажной тряпочкой, я поняла надо их менять. Прогресс налицо. На фото, что обычный пылесос собрал после робота с ковра. Продавец очень хороший, на вопросы отвечал быстро. Инструкцию выслал на русском. Мощность на коврах не увеличивает, а хотелоСь. Не оставляйте мокрую тряпку с баком на зарядке, в инструкции написано. Программу установила, вырисовывает что то, но не точно, ничего не поймешь, но мне и не надо и так вижу где он Базу находит. Доставка курьером до дома в МО 3 дня.
Доставка до квартиры!!! Продавец - Красавчик!!! Заряд 75%... Три комнаты пропылил...Фрунзик - молодец! через время отпишусь!
Very fast delivery, package was in perfect condition and really enjoying this product. Perfect for pet owners. Do recommend.
Very well packed
Bem embalado, demorou para chegar devido o envio ser da china, porém valeu cada dia de espera, tem um.poder de sucção muito bom, recolhendo até sugeira imperceptível ... O tanque de água chegou após alguns dias. A única coisa que poderia melhorar é o mapeamento ficar salvo no app de resto não há oq reclamar. PS fui taxada :/
Very fast shipping only 5 days the product was tested once and is considered excellent + the store treated excellent
Order received-delivery DPD. Service at altitude-communication, instruction for Russian by mail, fast delivery. Packing-as in many reviews-double box, + capacity for wet cleaning. The goods are satisfied.
Delivery instant. Robot vacuum cleaner liked. Did not take a big test and charge, K. First use through 12 h battery charge. The base finds without problems. I even hid it in another room. Finds base. I studied the instruction through Yandex Alice. Sfotal text and translated. 5 minutes of work and a bunch of garbage somewhere found the same. Well done. Speaks English. This is my first. I studied a lot that on budget and functional. I chose him. Carpets with full edges and corners all removed. He rests in them and unfolds. These places glue two third-party Scotch and will be a success. If it works reliably, I'll take more... a photo on a row.
Excellent vacuum cleaner, very quiet, removes normal, wet cleaning acceptable. The parcel came very quickly.
якісний та функціональний пилосос, тим більше за свої кошти (разом з усіма знижками та купонами - 140$). брав з доставкою зі складу в Україні (без додаткових витрат), кур'єр привіз через 4 дні після замовлення. рекомендую товар та продавця.
The store is well done, I quickly answered questions, the parcel sent oooooch quickly. Vacuum cleaner cool, the base immediately found, cleans well. The algorithm of work is not yet clear to me, let's see what happens next. Through the app works. In general, I advise. Delivery Week to Irkutsk
Perfect. Though according to me no battery lasts 120 minutes as written. After 14 minutes suction maybe intense was already a 70% hour is washing home, beautiful
Everything came very quickly a couple of days. I order not the first time everything super works class garbage and washes the floor well!!! producer recommend!!!
all good
Duge is like that. It's on kilim right, Garno cleaning, ale inodi bousuy and have to be taken care of. Todi's got a spotty thing fixed. Ale for the Taku I'm just a class! Delivery of chickens for 3 days!
I'll start with the store: always in touch, sent instructions to the Mail in Russian, sent the goods the next day. And yes, now the water tank sends the seller along with the vacuum cleaner, and then many write that they were waiting for it separately. Further about the vacuum cleaner: I have a dog (a breed of pug if suddenly for someone important) wool a lot of mop all will not be collected when, judging by the amount amount by I did not clean the house once, so I'm very pleased. For a long time I doubted whether he could, could and even very much! Figured out in principle quickly, everything is easy and understandable, it is pulled out, cleaned. Connected directly to the WiFi tried through the remote did not become. Read the instructions there, too, everything is clear. Wash until I tried, I'm waiting for it to be fully charged. In the kit: Remote Control, 2 filters (one in it, one spare), 4 brushes, 2 rags, and a brush. In general, I recommend both a vacuum cleaner and a seller.
very pleased
Vacuum cleaner excellent, fast delivery, packed perfectly. Checked in, good assistant. I recommend the store and his product. Thank you.
доставили раньше чем заявлено - отлично. Поступил в полном комлектке + запас расходников. 5+. все целое, в отличной упаковке (сохранность). Подключение к телефону 2 минуты и уже в работе. Отличный+! 5+
Goods priishov shvidko. At the eye of Duge garniy. Once charged until the charge. Pershi emocia Duzhe primny. I'll give you a call.