Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
It came with a little collateral. But it's not the store's fault. In the spring I will go from Krasnogorsk to Odintsovo. Here and check the bag (:
All OK
The parcel went for more than a month and then because of the fact that it stood for two weeks at customs. Track fully traceable, all came ideally, thank you
Bad packaging, twisted product, crooked, doesn't straighten, otherwise the product was at its best, too bad, what do I do with the twisted plastic?
Delivery more than two months ++++ 1. attached well 2. --- 1 Don't frame, don't keep shape when empty,
The product fully corresponds to the picture, came in perfect condition together with other goods after 1,5 months. I'm happy. You can fit all the most important and unimportant there)) The Redmi Note 8t phone fits easily and reacts to pressing. In general, I advise you to buy
Very good and light!
All compatible with description Shipping no problem Recommend Seller and goods Yours
Cool cover, delivered in 20 days, I do not regret buying
Nice product. The phone enters well but part of the screen is hidden
All intact and safe advise
Thank you, the thing is useful and necessary. I recommend to buy.
Behind the flower is a bag, delivery of 20 days, on the drive without putting
Very satisfied with the purchase! Simple packaging, but came intact! Great product, store also had doubts and was promptly answered! Recommend the store and the product!
Delivery to Peter for about a month. For its price is quite. I did not communicate with the store. Externally as in the photo. According to the capacity of not very large-keys, purse, headphones, can small believe bank. The adhesive is sensory. How much it will all protect from rain (strong) is a big question.
Nice thing. Recommend.
Before St. Petersburg for 3 with a small week. Description corresponds.
Very good quality and all right, I recommend 100 for 100
A little bit of a visor, and so norms.
Fast Delivery
To Moscow 25 days! Holder on the look of norms, in the case has not yet tried!
Redmi Note 8 Pro comes in perfectly. The touch screen works. The goods are satisfied. With the store did not communicate
Cool cover, ordered one more, I recommend!
Very good goods here only the delivery was a long 71 day to Uralsk.
The handbag is excellent! Quality is good, only the color is not as bright as in the picture, but not critical! Recommend!
They look very good.
Came in 3 weeks, combined with other orders, the visor slightly remember on delivery, otherwise everything is fine
Thank you and happy new year
Great product. Came as described. Looks great on bike. Seller would recommend!
Excellent bike-organizer for the smartphone. On My Honor Note 10 C 6,95 inches was a bit small in height. So, look for the size of your phone! At the share of millimeters is made of a cover, but this does not interfere in operation. The phone does not fall out, it sits tight. Organizer on the bike sits perfectly! The screen sensor reacts well. For maps and navigation while riding the bike is the most it! Ordered for sale for 160 rubles. Delivery 3 weeks, tracked. To your smartphone up to 6,5 inches fit. Reliable zipper with two locks. In Russia, you can not find analogs! I recommend the store and the goods to buy!
Delivery month to Belgorod. I recommend, thank you to the store
To Chelyabinsk 14 days Xiaomi Mi Max 3 shoved without a cover well, I think it's not considered, at the top, the phone did not see the keys at all and the wallet will fit in but no more
All is well, came quickly! Meets the description!