Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Noramleelee, ta bn
Working great
Everything is super! For the same Groshi Garna yakust. Shvidka delivery. Get the podarunok, trimah to the phone. Packaging Liche in the navel, ale all the reception and неушкоджене. The tees are plastic on the bridge. The remote control is a smartphone, it did not go out in control, but it's an hour.
VR is good, I like it, convenient, does not press, the joystick works, the phone inserts well
This is the most
I bought it for a test to make sure that it was a senseless toy-it turned out. The product itself is made normally, the remote with Bluetooth cool (without a battery included). Seller recommend!
The product corresponds to the description. For their money, glasses of normal quality. True tugovato works focus adjustment (lens distance to the eye). On the head sit quite comfortable, but you need to get used. I think for a child a gift will be great. For an adult would take an option more expensive, as there the lenses should be better, respectively, and the quality of the transmitted picture will be higher. With 5.7-6.3 inch phones screens, the flight is normal. The product was packed in cellophane and bubble film. Delivery of Yves Ukraine took 2-3 weeks. There was a gift from the store, useless trivia, but nice. Seller recommend.
Good glasses are easy to adjust, sit comfortably on the head. I use for watching VR video.
Everything is well packed, I did not check in the work, I'll check it out.
CLAS is only a little blurry
За свои деньги очень даже годная вещь.
доставка молния 14 дней.очки для познания vr годятца эффект есть))) игры,видео,картинки все в объеме!класно!!!сын в восторге.и мы тоже))) минус есть,очень трудно устанавливать телефон в крепление а также вынимать! но зато фиксация телифоно мертвая! и растояние отдоление приближение линз до глаз жосткое трещат зубчики.а вот межзрачковое растояние регулируется очень плавно!но это все же мы должны понимать за эту цену.! вообщем все отлично.джойстик подключаетца к телефону с зажатием кнопки @ и все! Всем спасибо очками доволен.
Many thanks to the store excellent goods! Came in 2 weeks and besides the seller holder for the phone as a gift put!
All shikos Here is the code under 404 PPI can suit you
I have a wild delight and a child! !! I want myself too
Came to Karaganda for 29 days, the price is super and the quality is good, the gift put the phone stand, thank you!
Thanks for the fast delivery. The goods came intact. All like, but the picture is focused a little, the setting does not help, with the remote control is also not all clear, on Android, it seems to respond normally, but on the iPhone is not very functional. But I think the price corresponds to the quality, so in general from the purchase is satisfied. It's a pity that not all VR games from Appstore are working. But this is another topic
The glasses came whole, without damage. Got there fast enough. I haven't tried it yet. Collected qualitatively, no where or what is not crawling. There is a cloth for glasses, glasses are protected by a film. All is Well)
Опробовал, на побаловаться в самый раз.
Very good.
It came quickly quality norms! Thank you!
Thank you. All got, whole, well packed. As a gift, a small prize: a stand for the phone. The remote, the one that indicated. For such a price an excellent product. Surprised by very fast delivery to Siberia. The first time I get so fast, usually on average 1,5 months goes, and here are weeks 2. Thank you store recommend.
Fast delivery. There is a remote control, it is difficult to use immediately. Between glasses and the face of paralon-there is no possibility to wipe, so it's not hygienic
супер швидко десь за тиждень та усе як в описі. також додали подарунок наліпки на телефон.
доставка за 11 дней! упаковано в мягкую пупырчатую упаковку, но всё целое не разбито.
Good glasses for their money, there is a remote control via Bluetooth, batteries are not included.
Я ожидал немного большего размера. Когда смотришь видео через эти очки, видно все края очков(будто смотришь через элюминатор) но за такую смешную цену, сойдёт! Не удобно настраивать линзы! Подушечек нет на переносице, ребёнку больно в них смотреть! Линзы очень близко расположены к глазам! В целом, сойдёт!
Отличная штука
Excellent, the store added a gift!
Pay attention to smartphone size. It's not working with bigger phones, more than 6.2 inch.
The glasses came intact, 22 days later. New Mail delivered the parcel. My son is very happy, and I only need it. The dream came true! Thank you for the gift in the form of a holder. Successful sales to you.
That's great! Come quickly!
Very good for the price you have I recommend fast transport
Cool helmet! Purely play-norms!
It hurts on the nose as there isn’t any padding on it. Otherwise all good.