Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Everything is fine
The sanding machine is fine, only one paste the intensity regulation to the minimum gives a lot of intensity.
Tawar came, I'm happy!
Thank you.. I've just received it.. Very happy with it, works perfectly, good looking.. Great buy for this kind of price.. Great store.. Highly recommend..
The goods came quickly interesting delivery through the store Pyaterochka came message came the nearest store Pyaterochka and received.
Delivery 3 days to Moscow delivery address. Everything works. No jambs. Corresponds to the description. Excellent product and good store. Recommend. In the kit there are different grit of Emery circles.
Machine Works
Delivery in a week from the moment of shipment. In the work did not check, the power is adjustable, turns like a helicopter. The playground is flat. As a gift, five sets of circles of three pieces of different granularity. I'm waiting for a protective Velcro for the site, I hope that the work will also please! Thank you.
Good quality at this price level. Delivery within three days of ordering. It is good that the goods are already in stock in the EU. There is no worry about customs clearance and VAT. Super, I recommend.
Come quickly! Advise!
Thank you very much to the store the goods came very quickly checked very cool Super I'm more than satisfied
The parcel went for a long time, 62 days. But it was perfect, even the box is not crumpled (courier services IML and our KSE-thank you for your careful attitude). Very conveniently lies in the hand, the handle is rubberized, the switch is located in front and is closed with a silicone lining from dust. There is an adapter for the dust collector, in general, everything is as in the description. In the set of 15 grinding wheels and another as a gift. Thank you. Recommend.
Ainda não testado mas parece boa qualidade, entrega muito rápida, 29h de Espanha para Portugal
Got a courier. Israel has arrived in a month. Thank you, everything works well
орбиталка пришла быстро,визуально качественно , сколько проработает покажет время, кнопка включения спереди, включать выключать не удобно, но не критично.
i will check and leave another comment
The product corresponds to the description. ordered 19.12.20 came 25.12.20 ordered from the Russian Federation. Packed in a cardboard box, nothing that is not broken is not broken. Included: dust collector, adapter for connecting a vacuum cleaner, 16 circles of different grit, instruction Manual (in English) at first glance, everything is done very well. In the work did not check, I will check the feedback. Seller respect
The goods came very quickly, took it in the mail, the box is slightly jammed, but inside everything is whole, works, the only thing-the instruction is not in Russian language. And so thank you to the store. Recommend!
In appearance, the grinder is made qualitatively, turned on, works, the turns are adjustable. Track tracked. The goods came very quickly.
Top! Still have good experiences with the store!! Lack experience!!
A great tool for your money. Not very noisy, the quality is not bad like, let's see how long it will last. Delivery about a week. Thank you.
Pretty accurately described, scary fast shipped!!! Top!!!
Packaged very well! Everything received intact and working. Looks good, but little bit heavy. A few sand papers are added.
All OK
Arrived within 10 days
took some time to get here, but everything looks great. and works well.
It came quickly, everything works, put the disc in the kit and another additional 10 pieces.
Delivery to the mosquito-5 days. I take the second one-while everything suits.
The machine with its functions copes perfectly. Recommend. th
Hi all the goods are excellent checked works but in the case until I checked it will spring check in the speed work switches excellent on the shaft of the sole small Luft can so it is necessary in the spring everything will open and so the sales with understanding taking recommend deco goods
Well, finally, this store sent me the right product, what he ordered!))) And for the first time I sent trifoot, instead of this device, opened a dispute and Ali returned everything to me. Let's see how good this machine is...
It came days for 8 from Russia, the packing is good