Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
The material is plastic. Such as the description
Très bien arrivé rapidement
Llego con una esquina rota
The product is the same, I love, I put stickers on my storage
The order took 3 weeks. Took the largest container. Almost everything fit.
Fast shipping! Very happy with l purchase
mismas dimensiones
Came slightly bent, but not trouble. Otherwise, everything is just fine.
It came quickly. Packed All is well. A good box, roomy in moderation, it was possible and more size to take.
Beauty, immediately became order, it came quickly
A month went to Moscow. All the whole, the store packed well, nothing was hurt, the organizer came in good condition, not a curve. Pretty big. The boxes don't go very well, but it's uncritical. I'm happy. I recommend both the goods and the seller.
Great, it came very fast! Very happy
it arrived in perfect state, well protected and looks like the one on the picture. I should've got it a bit larger because my palettes only fit vertically but that's my fault.
Súper útil!
Compliant product ordered in the largest size. We really have room to store everything. Ordered in white and received in pink but not disturbing for me (the pink is very light). Received in less than 2 weeks.
The product is the same as the description, very good product and unbeatable quality-price ratio. The drawers work perfectly, and it has arrived without damage, very well packed and protected. It's lasted 15 days to arrive. Very happy and satisfied with my purchase, and I would certainly buy it again.
A huge piece, of course, the size exactly as the store pointed, the quality of the norms, the boxes open easily, no congestion, came wrapped on all sides into the protective material, I'm happy-finally all the cosmetic stuff lies in one place and everything got in.
I received the product in 2 weeks in France. It arrived well packaged and not damaged. I'm Sully satisfied
Llego muy pronto, muy bien enbalado y es de muy buena calidad.. Muy contenta con el producto
O produto veio embalado, porém ainda teve avarias. No mais, o produto é como descrito.
Lots of room came so fast
Juste super mais en vrai la couleur est plus rose que blanc j’ai l’impression mais sa reste super beau et super pratique
It was really packed well and came back great!
Excellent thing, long wanted it!!!!
It is unfortunately not stark white, more beige. Further called fine. Slightly bent during the shipping. So not all is equally entitled more.
Perfect! It's arrived in less than a week! Super HAPPY
цвет не чисто белый.смотрится не так, как на фото.на фото выглядит благородно, как будто сделан из дерева или тостого пластика. на самом деле пластик тонкий, смотрится как хоз коробка
All good thanks
I'm very happy with the organisator. It's made of strong plastic material.
The product corresponds to the description.
I bought the boxes in two sizes (pictures correspond to size 32 cm) and the truth is, I'm pleasantly surprised. The organizers arrived in the time it was planned, the color and appearance equals the photo, the drawers sufficiently wide and work perfectly. A 10 to the product and a 10 to the store!
Conform to the description, well packaged for delivery. The product arrived without any impact and the dimensions are well respected. I am very satisfied and recommend!
Very beautiful