Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
It came just over two weeks by new mail. Immediately wanted to open a dispute due to the fact that the screen was scratched, and then began to pick up the corner and it turned out that there is a protective film. all OK!! Seller recommend!
Часы пришли больше чем за месяц. Визуально очень стильные и модные. Есть два режима подсветки( ярче и тусклее). Цифры большие, есть время, дата, будильник и измерение температуры. Работают от батареек- НО крышка болтается и гаснут через секунд 30 и не включаются автоматически. Чтобы посмотреть время нужно нажать. Работают и от сети- ИДЕАЛЬНО. Все видно ничего не выключается.
Amazing Fast delivery Very good saler!
Good value for money. In battery mode, the led of the clock turns off after 1min. You have to keep the cable connected to have the led.
It came safe and sound. Stylish watch with alarm clock. Mirror screen with two backlight modes, you can see the temperature. Instruction in English and Chinese, but the menu and without it is clear. Powered by wire with USB and batteries (3 PCs AAA, in the kit do not go). Lighting from work on batteries goes out after 15 seconds, to turn on you need to press the button. I liked the watch, thank you to the store.
Very nice
The clock is great! All whole Delivery to Moscow 17 days
Excellent hours, very satisfied, tempered 21,01 came on February 2, very quickly
10 days to St. Petersburg. Super fast shipping. Everything corresponds to the description! Very nice watch. Thank you!
my package arrived after 1 month. was a bit smaller than I first expected, but very cute.
Delivery 13 days to N. Novgorod.
Everything is ok, very nice watch
I ordered on 11 and Seller picked up on 18. And I got it on 27 to Korea my hand. It took 16days. Last time It was quick. Anyway It is cheap and looking nice. Actually I bought this model about 7pcs.
очень хорошие милые часы usb провод и сами часики
Behind his groshy file
Thanks to the
In Kharkiv, the clock came to New mail in 2 weeks. The parcel was tracked. The watch is super. There is an instruction, but you can understand it without it. Thank you very much to the store. Recommend
The alarm clock is great, very nice, delivery was delayed quite a bit, I expected it by mid-December and it has arrived in mid-January, still very happy
Симпатичные часики, два уровня подсветка.
The front panel was in scratches, but not critical
Good watches, easy to adjust, very beautifully fit into any interior. But I thought that the plastic would be more reliable, very thin
Very good watches, I recommend. glow well, big numbers!
Delivery to Kiev took 26 days by new mail. The goods arrived intact. Connected immediately through the wire, the numbers are large, glow in the dark in green, the screen is mirror. Can also be connected from 3 battery packs. Very beautiful and functional watches, I wanted them. I recommend to buy, a wonderful product, you will be satisfied.
Very beautiful small clock for sharp price (Picture: under PC monitor) reasonably fast delivery: 20 jan ordered, 10 February supplied (Post.nl is slow). This Can anyone recommend, batteries is for power outage, he continues on time.
The product came quickly corresponds to the store's description I recommend for further purchases
Product contains moisture and over will Rd to hand servant slow so
Thx
Ok
Very good!!! delivery in 20 days, everything perfect. thanks
Everything is whole, work :)
Super watch! Stylish, beautiful, the light can be reduced, I order the second (for a gift) is very satisfied! Thank you
There's good product Okey
The watch is very good. But I first did not understand why they reset the settings. Opened a dispute and I got my days back on the same day. My friend looked at them, something fixed and they began to work perfectly. I'm very ashamed. I offered the store a refund, but he refused. I'm ready, though. I recommend the product. Bright Beautiful figures, compact and generally ideal
The clock is good, I liked everything, it works both from the network and from the batteries, if the batteries then you need to press the button to watch the time, from the network show the time constantly. Also measure the temperature in the room, there is a consistent time display function, date and temperature and 2 display intensity modes!
I liked .. Many functions of different .. The numbers are bright .. Yes, and you can use it as a mirror)
Long did not send, delivery for a month and a half, otherwise everything is OK. I liked that you can adjust the brightness of the numbers, in the daytime brighter, at night less bright.
The power wire is not the one on the video. On the screen there is a barely noticeable film so do not be upset that the clock in the scratches under the film is all whole. Day after day, as long as everything works. If something is wrong, I'll add a comment.
Hours of norms!