Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
magnifique
It came very quickly. Quality norms.
Great canvas like the picture. many thanks to the store!! I recommend this product!
Delighted with quality, very fast delivery.
Sweet and packaging time and damaged by shipping
Good
Very happy with the product, good quality product and very well packaged!
jolie
Thanks store. Fast delivery. Same as picture. Recommend to everyone.
Super came all on time I'm happy
❤
J'adore
Package well received well packaged and very good quality
Great! Delighted! Printing quality, canvas tight. The picture was packed in plastic tube, which did not allow Wash or get dirty! Super! As a gift the store put a small picture with giraffe, That pleasantly pleased! Recommend!
The goods were well packed, nothing broke down. The parcel came within a month. The picture is cool, the printing quality is very good. Seller umnichka, thank him so much. I recommend to buy.
Order received quickly, package well packaged and nickel product
I am very satisfied
Super picture which does impression trójwymiarowości. IN beautiful frame doing wonderful feeling.
excellent quality love it !
I'm in love.. Did a DIY
Fabric canvases received quickly (le08/01 while delivery planned on 20/01) I had to play a little with the canvas to place it in the frame because there is a white outline that does not appear on the photos presented on the site
Disappointed I thought it was book with the frame unfortunately no they are that the pictures... On the other hand it's beautiful!!
The goods came very quickly to the Kemerovo region, ordered 13.10, and took 30.10! Thank you store!
The goods yak on the site. I kept the floor shut once on Ali 19.12.20 came to 5.01.21. Duge priemno zdivovan.
Excellent quality, fast delivery.
This is absolutely beautiful! I love it!
Very good quality! Im very happy with it!
Very ladne
The pictures are flat, but the photo is so high quality that the flowers are the real 3D! The paintings came wrapped on a plastic tube and when they unfolded them, there was no need to smooth them. Because there were no jams or creases from the word at all. Immediately inserted into the ikeev frames and it remains only to drill under them carnations)
From the description is not visible, but the background is not white, but in speckles. Issued a refund, the money was quickly returned