Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
really really love the item super easy to hung good quality I'm do satisfied
the product is exactly as described amazing evert thing fit in well.packaging amazing no damage.
Delivery two weeks. The shelf is wrapped in an inflatable mattress, everything is reliable. In appearance, the shelf is simpotichnaya, the plastic is quality. Glued in the bathroom, see how it will be in operation, while it keeps!
Packaging was great. Product quality also good. recommend
In appearance, excellent shelves, delivery is super fast, thank you to the store!
Nice shelf. It's been 2 weeks, keeps tight.
Very cool shelf, Tasma firmly holds no and szyła shipping. Recommend
Good quality just need to prove it, sent very fast.
Packed very well, everything came whole, without scratches. The size is excellent! I recommend to buy! Thank you!!
Arrived fast good quality
Cool shelf, there are similar, came quickly. Took on sale for 420 R with coupons
The shelf is super, I waited for it very much and received the parcel promptly. She arrived in Kiev in 2 weeks. Exactly corresponds to the description, I recommend!
Quality fire is packed just above all praise. Fast Delivery
Shelf fire. Ordered the second one, one was not enough.
Champion product and fast delivery thank you
Very nice product Compliant Elegant Perfect adhesive tape
Well received. Really practical.
Quality product. the adhesive Holder very good
Chic shelf. Perfectly fit into the interior. It looks not cheap, the plastic is durable. Packed well. To Ukraine delivered in 14 days. Adhesive tape will be kept deliberately. After glued, you need to let to stand without a shelf 12 hours for a better coupling. Recommend!
Goed verpakt, snel geleverd, stevig kwaliteit
Arrived quickly intact.
rapide et conforme a la description
Это моя вторая полка. Практичная, стильно смотрится и крепко держится. Доставка быстрая.
товар хороший пришёл быстро
Great product
Stylish, fashionable, youth. Excellent modern design, easy to clean, and most importantly: does not rust. Packaging-top class (the store will be guilty of total pollution of the planet and in a totally reliable package). I only have one question: And if I want to translate it, then what?
Super shelf, I'm davolna, looks beautiful, delivery a little more than a month. I recommend, I'll order it myself...
Very happy he asked me the other but she's too good and it's pretty
For the second time I order a shelf. Very like, good quality. Comes quickly, 3 weeks to New York. It was packed in a plastic "sleeve" with pudyshkami. Very firm, so everything came intact. Thank you store!
The goods are excellent! Recommend!
Полки клеятся классно, выглядит офигенно. Качество на высоте! Советую продавца и товар!!