Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Very good, meets expectations
Must still test looks so but ever good looking.
Korean manual also had cotton products
perfect as described fast delivery to Israel
muito bom e pratica, atende muito bem numa emergência e corresponde com anunciado, calibrei 100 libra e bateu certo.
Super amazing
Arrived!!! Well packed and all right! Now just get started!
So far everything as described but not yet been tested.
Product 100% as described by the store, brings its manual in different languages, your bag to keep it and your accessories for inflating various things. He's arrived pretty quickly to Chile, then it took a few days to get home but all right, it works properly, I 've tried it on my motorcycle as soon as I 've opened it. The office in the country was made through Chile post office in case you doubt it. Eye that brings the charging cable, more than the power adapter but since it can be charged with equal or greater voltage than 5V1A, they serve the same fast charging adapters on mobile phones. Help them, greetings.
excellent ...cheers
It works perfectly!
When I opened the package I was amazed to see that the product is full of scratches and poor assembly, it’s seems is a used product I enclose some pictures that prove it.
Excellent Product about expected very practical and easy to use 100% recommended, very satisfied with the item
All good and very quickly arrived. Thank you.
The product arrived in perfect condition, smooth packaging and is exactly the same as specified in the description, it looks good quality at the moment, so it only remains to prove it in reality to see how it behaves. It arrived quite quickly, always maintained good communication with the supplier, so I particularly recommend it.
Основные замечания к шлангу с зажимом. Шланг не такой как в описании, короткий, без гибкой части, зажим хлипкий, после одной накачки, уплотнитель зажима перекосило.