Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Нормально держит. Тойота Хайлюкс.
Recommend the store, product came super fast well packed meets me for my use
Well packed, fast and in perfect condition, congratulations, great.
Came quickly, despite the holidays. On December 27 I ordered, January 11 came. It is attached to the Mirror easily and keeps well. The phone will also be installed simply. Slightly closes the review, but not critical. Thank you!!!
Came up. There are no complaints about quality. It's like the description. The only functionality is not used to me: it's too close to looking is not convenient: you need to refocus from viewing in the distance on the road and then on a close hanging phone (Navigator). I'm used to when on the frontal closer to the torpedo so convenient (IMHO). I'll go, I'll get used to it :-). It is fixed tightly does not nap, at the ends of the fit of the rubber bands of porous soft. Recommend. Thank you
Good quality holder, perfectly packed, to the store Thank you so much! Definitely recommend fast delivery. Ordered 04.01.2021 order came 19.01.2021
Can’t tell you the quality. I’m out of town these days. Will leave additional feedback after using it. So far looks fine in pictures.
Looks well despite being very big, thought to be more small Arrived wrinkle
Works well, good grip, adaptable to any mirror.
perfect!
Very good item , strong
пришло быстро. держатель прикольный. доволен покупкой
Accurate fast shipping. packaged good. thank you
Thank you so much friend
On the mirror in Duster can be attached only shortening two rear lever T. K. They fit into the windshield. The phone holds tight. Nothing vibrates. Seller recommend.
Quite durable for the first look. Keeps the phone tight, good. Time will show how long it will live. Advise.
Delivery 20 days Krasnodar region. I'm happy with the purchase. Packed normul
Quickly reached perm, long kept in the mail, all whole, packing all crumpled,
Nice product, same ad advertised
Good quality product
Cool thing, keeps normal, store respect
Ordered from the store three products 31.01.2021, in Khimki brought 09.02.2021. With the discount came to the cossary. Purchase satisfied
Very very good device. Good quality, very solid and at the same time very easy soft to maneuver. It came super fast too. Extremely happy. I totally recommend it, very useful device. Thank you to the store. That is a service 10/10 (quality and fast shipping).
He arrived well and without damage, he was well protected.
Seller and recommend!!! We worked fast. The goods went to Ukraine in 2 weeks. Installed on the Vaz 2110, the rear view mirror is standard, factory. It got great. Showed everything in the photo. There is a feeling that the phone holder itself "flimsy", can break. Perhaps I have it, because. The phone is a little heavy. Poco x3 (with a cover of 232 gr.). This phone fits the holder in the butt (diagonal 6,67). Personally, I'm still happy, it's very convenient to use when riding. The phone is near. The road review does not close, but it is necessary to get used to it. When installing, look at my photos, how to correctly install the thickness of the mirror, because I immediately did not understand. Use thickness mounting regulators (they are very tight). The controls are indicated in blue. Green is the result of the final fastening. Red-incorrect fastening (so when riding the mount can break)
great product!
Dobra jakość spełnia zadanie.
It's OK
Отправка очень долго но товар хороший за свой деньги
Delivery to Ramensky was 41 days. The holder is made on four with a plus, but in general pleased. I was worried that I might not come up, because the mirror is close to the glass, but glory to Rod, it all worked out. I think that this device, one of the best that is designed to hold the phone in the car.
I bought it as a gift. Externally everything is fine. I'm happy. Thank you