Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
This is my second time buying these and they are amazing!
In accordance with the description, the children are delighted... "and in addition it is poet"
Same as in description
Very soft, it makes noise if you press him in the belly, I liked it very much. Looks a lot like the one in the game.
Fast shipping. All compatible in 100%. Recommend.
Took long time but it’s ok so cute a little bit dark magenta more than purple
Little and adorable. Happy with the product, it's very cute and fun.
Perfect product, it is funny because it makes noise. Personally I will use it decor for my gaming corner
Perfect!
Fast, correctly tracked shipping, around a month. The product is soft and cute, maybe a little smaller than it seems. The colour is not exactly the same, but very similar.
SO CUTE BUT BE SURE TO KNOW ITS SMALL ASF ://////// SHIPS FAST I still remember the third of December, me in your sweater You said it looked better on me than it did you Only if you knew how much I liked you But I watch your eyes as she Walks by What a sight for sore eyes Brighter than the blue sky She's got you mesmerised while I die Why would you ever kiss me? I'm not even half as pretty You gave her your sweater, it's just polyester But you like her better Wish I were Heather. I still remember the third of December, me in your sweater You said it looked better on me than it did you Only if you knew how much I liked you But I watch your eyes as she Walks by What a sight for sore eyes Brighter than the blue sky She's got you mesmerised while I die Why would you ever kiss me? I'm not even half as pretty You gave her your sweater, it's just polyester But you like her better Wish I were Heather
Perfect and just as described. Came quickly to New Zealand via China Post.
They’re so cute. Smaller then I expected but then again I honestly didn’t really read the size guide. I put my AirPods case next to it for reference. Shipped out fast but still took a while to get here but that wasn’t an issue for me. They look exactly like the pictures and feel great.
The truth is that it fulfills its function has a dissewn from behind that has easy arrangement for the price it has not bad my son was happy the truth
They are well made and super cute! Delivery was fast and without any problems. I bought them as a Christmas present for my boyfriend and decorated them further. C:
I thought it's bigger, but it's very cute and soft!
Very soft, sincerely arrived 10 days before your estimated date, very happy and very cuqui.
Very good quality, same as the picture
Quality, of course, is good, but it is very small, less than a palm. Order is not worth it, my money did not justify (
I got a whole bunch of these for family and friends and they’re so cute!! they have a little squeaker in them and I had no idea LOL pretty funny
It's very cute and tender, I asked for my little brother. He arrived very fast in Chile! I forgot to put the jaj valuation
Small, but very cute. It's so cute that I took a little bit of a Mandrag.
Everything is fine
Good, soft, odorless.
Love it!
super soft my son loved them was supposed to be a Xmas present got here 12/29 order 11/18 but what ever I loved seeing him sooo happy
This is really cute and adorable. Outside is soft and firm. My brother saw and immediately want me to order him one too!
I ordered several toys at once. Came together in one package. Each character is packed separately. To the touch is very soft and pleasant. Just super!)
carino e fatto bene spedizione precisa
They're perfect!
Product perfectly matches the description
Very cute!
very Good pictures
Perfect arrived in advance
Very fast shipping
as described
Super fast shipping!! Really cute, very good material. kids are happy!
Very small and cute. In Moscow came for 1-2 weeks. Sister happy
it’s Small but it’s squeaks is really amazing
I ordered 6 of them for me and my friends. Exactly like the picture. Very soft. Took about 3 weeks to get to me